Senior Officer
19 hours ago
As a Senior Officer - Customer Service (Hospitality Audit & Enforcement), you will be responsible for ensuring the implementation and maintenance of high hospitality standards across all BKJ Airport locations. Working from the headquarters, you will travel periodically to conduct audits, evaluate customer service practices, and implement enhancements aligned with luxury hospitality standards. Key Responsibilities Hospitality Audits and Standards Enforcement: • Conduct periodic audits at various airport locations to evaluate customer service quality. • Ensure adherence to service standards inspired by luxury hospitality practices (e.g., Taj, Oberoi). • Identify gaps in service delivery and recommend actionable improvements. Implementation of Best Practices: • Develop and enforce standard operating procedures (SOPs) for customer service and hospitality. • Provide guidance and feedback to local teams to align practices with organizational standards. • Monitor the execution of customer delight initiatives and ensure consistency across locations. Training and Mentorship: • Collaborate with the Learning & Development team to design and deliver training sessions for on -ground hospitality staff. • Act as a mentor to local customer service teams, fostering a culture of service excellence. • Share insights from audits and recommend training needs for specific locations. Reporting and Analysis: • Prepare detailed reports on audit findings, including performance metrics, observations, and recommendations. • Analyze trends in customer feedback and identify opportunities for improvement. • Share monthly updates with the leadership team on service quality and enhancement plans. Travel and Coordination: • Travel for approximately one week each month to visit operational locations for audits and inspections. • Coordinate with local teams and department heads to ensure smooth implementation of recommendations. Requirements Requirements Educational Qualifications: • Bachelor's degree or diploma in Hospitality, Tourism, Business Administration, or a related field. Experience: • 3 -5 years of experience in luxury hospitality (e.g., Taj, Oberoi, or similar), with exposure to operational audits or service quality management. • Previous experience in aviation customer service is a plus. Skills and Competencies: • Strong understanding of luxury hospitality standards and customer service excellence. • Exceptional communication and interpersonal skills. • Analytical mindset with the ability to evaluate service delivery and recommend improvements. • Excellent organizational and time management skills. • Proficiency in MS Office and reporting tools. • Ability to travel and work in dynamic environments. Benefits Benefits • Competitive Salary: Attractive compensation package with performance -based incentives. • Professional Development: Opportunities for training and exposure to advanced hospitality practices. • Travel Opportunities: Regular travel to operational locations, offering dynamic work experiences. • Dynamic Work Environment: Collaborate with a team committed to delivering exceptional service standards. • Work -Life Balance: Supportive policies for maintaining a healthy balance between travel and headquarters -based responsibilities.
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Senior Officer
15 hours ago
Jaipur, Rajasthan, , India BKJ Airports Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAs a Senior Officer - Purchase, you will be responsible for managing procurement operations, ensuring timely availability of goods and services, and maintaining vendor relationships. This role focuses on supporting the purchasing process, monitoring inventory levels, and ensuring compliance with organizational policies and procedures. Key Responsibilities...
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Office Supervisor
2 weeks ago
Jaipur, Rajasthan, India Maker chambers Private limited Full timeHandle Day to Day office Activities - Supervision of site and assigned work to labour/workers - Manage Office & Site Work - Some basic knowledge Of computer is necessary - Coordinate and organize office activities - Timely Reporting of work Assigned By Seniors * **Job Types**: Full-time, Permanent Schedule: - Day shift - Fixed shift Supplemental Pay: -...
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Office Supervisor
7 days ago
Jaipur, Rajasthan, India Maker chambers Private limited Full timeHandle Day to Day office Activities - Supervision of site and assigned work to labour/workers - Manage Office & Site Work - Some basic knowledge Of computer is necessary - Coordinate and organize office activities - Timely Reporting of work Assigned By Seniors - call on 7300081502 **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per...
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Office Administrator
2 weeks ago
Jaipur, Rajasthan, India Genera Online Pvt.Ltd (Rajrang) Full timeRoles and responsibilities Key Responsibilities Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination. - Prepare and edit correspondence, communications, presentations, and other documents. - Handle confidential information with discretion and maintain a high level of...
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Back Office Executive
5 days ago
Jaipur, Rajasthan, India Alea IT Solutions Full time**Responsibilities**: - Data entry & management in company databases. - Maintain and organize physical/digital files. - Process customer orders and ensure timely delivery. - Track inventory levels and provide reports. - Prepare and submit operational reports. - Provide administrative support to senior staff. - Handle customer inquiries and support the front...
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Public Relations Officer
5 days ago
Nirman Nagar, Jaipur, Rajasthan, India Bright Future Senior Secondary School Full timeWe are looking for a confident and persuasive Public Relations Officer who will be responsible for promoting the school to prospective students and parents. You will develop and implement marketing strategies, represent the school at events, and build strong community relationships to support student recruitment. **Responsibilities**: - Develop and execute...
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Back Office Associate
1 week ago
Jaipur, Rajasthan, India CTPL Full time**Job Title**: Back Office Associate - Operations, Sales & Support **Company**: RS Business Group **Location**: Jaipur (Onsite - S-45 Subhash Nagar / DreamPoint/Galaxy Lalkothi) **Age Limit**: Maximum 26 Years **Job Type**: Full-Time (Monday to Saturday) **Job Summary**: We are looking for a smart, energetic and well-organized **Back Office Associate** to...
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Founder's Office Intern
2 weeks ago
Jaipur, Rajasthan, India Neusmart Packaging LLP Full timeAs a fast-growing startup, our Founder’s Office drives the most critical initiatives — from strategy and operations to marketing and investor relations. We’re looking for a highly driven **Founder’s Office Intern** who thrives in a dynamic, “no two days are the same” environment. **Role Overview** As a Founder’s Office Intern, you will work...
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Personal Assistant
1 week ago
Jaipur, Rajasthan, India Saksham Realtors LLP Full time**Job Title: Personal Assistant (PA) to Senior Management** **Location: Jaipur** **Job Type: Full-Time** **Experience Needed: 5+ years** **Age: 30+ years** **Main Responsibilities** **Administrative & Daily Support** - Manage the senior management’s calendar and set reminders. - Take notes and prepare documents as per instructions. **Travel & Event...
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English Teacher
5 days ago
Jaipur, Rajasthan, India Bright Future Senior Secondary School Full time**English Teacher Job Description** We are searching for a capable and trustworthy English teacher to join our excellent faculty. The English teacher’s responsibilities include developing interesting lesson plans and curricular, collaborating with other teachers, completing student assessments, and addressing any performance issues. You should be able to...