BMC Helix Operation management BHOM/TSOM

19 hours ago

Pune, Maharashtra, India Parseq Asia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Consultant BHOM/TSOM

As an BHOM/TSOM Consultant, you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. In this role, you:
• Provide L2/L3 operational support for BMC Helix Operations Management (BHOM) and TrueSight Operations Management (TSOM), ensuring platform availability and performance per SLAs.
• Administer, configure, and customize BHOM/TSOM environments to meet evolving client needs and ensure system efficiency.
• Monitor system health, performance metrics, and events to proactively detect, troubleshoot, and resolve anomalies and issues with minimal service impact.
• Analyze capacity and usage trends to implement performance improvements and ensure long-term stability.
• Manage patching, upgrades, releases, and the deployment of new features with minimal disruption to operations.
• Oversee integrations with third-party tools to enable seamless data flow and crosssystem interoperability.
• Maintain clear, up-to-date documentation of configurations, customizations, and resolution procedures.
• Deliver training and knowledge sharing to stakeholders and end-users, promoting tool adoption and operational best practices.
• Align to ITIL practices and internal standards to ensure service quality, compliance, and consistency.
• Collaborate with Service Owners and internal teams to drive continuous improvement in service delivery.
• Operate in dynamic, fast-paced environments, managing incidents, enhancements, and support tasks simultaneously.

Skills/Experience: Mandatory:


• Candidate must possess a Bachelors Degree.
• Should have 5-7 years of IT experience.
• Should have worked in Applications Managed Services and Consulting Services environment
• Extensive experience in the implementation, administration and configuration of BMC BMC Helix Operations Management (BHOM) /TSOM Application Support, Administration, Integrations and, Customizations
• Excellent in troubleshooting BHOM/ TSOM applications, integrations, customizations.
• Extensive experience maintaining BHOM /TSOM within a high distributed complex environment.
• Effective communication skills in English (verbal and written). Good to Have:
• Good knowledge of Cloud Technologies, networking, and database concepts
• Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
• Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results

  • BMC Helix ITSM Consultant

    2 days ago

    Pune, Maharashtra, India Aveer Enterprise Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesWe are currently seeking experienced BMC Helix ITSM Consultants to join our global delivery team working on high-profile telecom projects across the UK, Europe, and North America. This is an exciting opportunity to work with cutting-edge BMC Helix technology in a fully remote role, offering above-market compensation and the chance to...

  • BMC Helix ITSM Lead

    2 days ago

    Pune, Maharashtra, India Apical Mind Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Requirement for a BMC Helix ITSM Lead for long term.6+ years of experience in working on BMC Helix ITSM implementation & decent Knowledge of Integrations. Good communication skills required.Only Immediate joiners can apply.Location: Pune

  • Lead Platform Systems Admin

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 33,80,000 per year

    CountryIndiaStateMaharashtraCityPuneDate Published29-Jul-2025Job ID45387Travelup to 50%Looking for details about our benefits?Description and Requirements"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day....

  • Staff Applications Developer

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Product Operations (COE) team leads and manages a diverse portfolio of solutions across BMC Helix. These include License Usage Collection Utility, Centralized leadership for Translation & Localization Delivery and manage Product Operations. This role will be responsible for supporting the planning, design and implementing solutions. You will work...

  • Associate Product Developer

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 11,80,000 per year

    Description and Requirements"At BMC trust is not just a word - it's a way of life"HybridDescription and Requirements"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to...

  • Channel Partner Manager

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Here is how, through this exciting role, YOU will contribute to BMC's and your own success:Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities. Assists BMC Sales Team in the sales process with the below responsibilities:Channel Partner Support:Assist BMC Partner Managers with agreement reseller signup...

  • Lead Product Developer

    19 hours ago

    Pune, Maharashtra, India BMC Software Full time ₹ 35,40,000 - ₹ 45,42,800 per year

    CountryIndiaStateMaharashtraCityPuneDate Published22-Aug-2025Job ID45564TravelYou may occasionally be required to travel for businessLooking for details about our benefits?Description and Requirements"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the...

  • Channel Partner Management Analyst

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Staff Specialist Partner Operations Analyst will be responsible for providing remote partner support for the Americas Partner Account Managers. Support a variety of channel partners including distributors & value-added resellers (VARs) & coordinate product and sales enablement for channel partners sales force. Review certification/badging with partners.The...

  • Project Manager

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 27,90,000 per year

    Description and Requirements"At BMC trust is not just a word - it's a way of life"Description And RequirementsCareerArc CodeCA-SWHybrid"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment...

  • Sr Product Developer

    2 days ago

    Pune, Maharashtra, India BMC Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    BMC is looking for a Senior Java Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMCs Helix Capacity Optimization product.Here is how, through this exciting role, YOU will contribute to BMC's and your own success:Participates in module design with focus paid to the production of high quality, portable,...