
Client Servicing Executive
1 week ago
Job Title:
Client Service Executive
Location:
Kochi, India (Office-based)
About Us:
is a UAE-based digital insurance platform helping customers compare and buy car, health, life, travel, and other insurance policies online.
We have an established office in Kochi with a growing team supporting our UAE operations, and we are now looking for Client Service Executive to strengthen our follow-up and renewal process.
Key Responsibilities:
- Lead Follow-Up: Contact customers who enquire about insurance on our website, explain quotes, answer questions, and assist them in purchasing policies.
- Policy Renewals: Call existing customers with upcoming renewals, remind them before expiry, and guide them through the renewal process.
- Customer Engagement: Build rapport and maintain long-term relationships to improve repeat business.
- CRM & Data Updates: Ensure accurate recording of calls, follow-ups, and renewal outcomes in the system.
- Team Collaboration: Work closely with colleagues in Kochi and Dubai for smooth processing.
- Target Achievement: Consistently meet follow-up and renewal targets.
Requirements:
- Graduate with excellent communication skills in English .
- Comfortable working with CRM systems and email.
What We Offer:
- Competitive salary + attractive incentives
- Training on insurance products and processes
- Collaborative and professional work environment
Job Types: Full-time, Permanent
Pay: ₹16, ₹18,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Required)
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