Sales cum Service Executive
1 day ago
We are looking for a dynamic and customer-oriented Sales cum Service Executive to join our team. The ideal candidate will be responsible for promoting and selling products/services while also providing after-sales support and technical assistance to customers. This dual-role position requires excellent communication skills, product knowledge, and a strong commitment to customer satisfaction.
Sales Responsibilities:
- Promote and sell products/services to prospective customers.
- Explain product features, pricing, and benefits to customers.
- Generate leads through cold calling, networking, and follow-ups.
- Prepare and present quotations and proposals.
- Maintain a record of all sales and customer interactions in CRM.
Service Responsibilities:
- Handle customer inquiries, complaints, and service requests promptly.
- Provide basic troubleshooting /technical support post-sale.
- Ensure timely resolution of customer issues and follow up for feedback.
- Educate customers on product usage, warranties, and service terms.
Job Type: Full-time
Pay: ₹8, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Work from home
Work Location: In person
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