Executive, Business Operations

1 week ago

Gurgaon, Haryana, India Suronex Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company Description

Headquartered in Delhi, India, Suronex is a leading technology company specializing in securing cloud infrastructures, digital assets, and enterprise environments. We prioritize a secure development lifecycle, ensuring no backdoors and full transparency for our customers. Our Cloud Security & Compliance product
support international standards and frameworks, and are ideal for applications involving the protection and monitoring of cloud-native environments and hybrid infrastructures.

Role Description

We are seeking a detail-oriented and proactive 
Executive, Business Operations

to support day-to-day business operations, internal processes, and external communications. The role will involve managing cross-functional operations (Admin, HR, and support functions), handling partner/customer interactions, and contributing to strategic initiatives such as our Go-To-Market (GTM) strategy. The ideal candidate should be highly organized, adaptable, and able to manage ad hoc tasks while ensuring smooth workflow across the company.

Key Responsibilities

  • Oversee and manage daily operational activities to ensure business efficiency and effectiveness.
  • Manage customer and external communications in a professional and timely manner.
  • Handle internal operations, including 
    Admin, HR, and other support functions.
  • Interact with external teams, vendors, and partners to ensure seamless collaboration and delivery.
  • Manage day-to-day ad hoc work requirements, ensuring issues are addressed promptly.
  • Support and participate in
    Go-To-Market (GTM) strategy execution
    , including research, planning, and coordination.
  • Prepare and deliver 
    presentations, reports, and operational documentation
     for internal and external stakeholders.
  • Coordinate with cross-functional teams including sales, finance, and customer service to ensure alignment and efficiency.
  • Monitor process performance and identify areas for improvement.
  • Ensure compliance with company policies, procedures, and industry regulations.
  • Support the implementation of new tools, technologies, and workflows for operational efficiency.
  • Address operational issues promptly and provide solutions to minimize disruptions.
  • Contribute to strategic planning and execution of operational initiatives.

Key Skills & Competencies

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple priorities and work under pressure.
  • Analytical thinking with problem-solving skills.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint); ERP/CRM experience is a plus.
  • Detail-oriented with a process-driven mindset.

Qualifications

  • Bachelors degree in Business Administration, Operations Management, or a related field.
  • 1–3 years of experience in operations, administration, or related roles (Freshers with strong skills may also apply).

What We Offer

  • Competitive salary and benefits package.
  • Growth opportunities within a fast-growing organization.
  • Exposure to cross-functional business operations and GTM strategy.
  • A collaborative and inclusive work environment.

Role:

Customer Success
,
 Service & Operations - Other

Industry Type:

IT Services & Consulting

Department:

Customer Success
,
 Service & Operations

Employment Type:

Full Time, Permanent

Role Category:

Customer Success, Service & Operations - Other

Education

PG:

MBA/PGDM in Any Specialization

Key Skills

  • Skills highlighted with '' are preferred keyskills

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