Senior Operations Manager
3 days ago
Position: Senior Operations Manager / Head of Pharmacy OperationsLocation: [City, Baripada, State Odissa, India]Reporting To: DirectorRole PurposeWe are seeking an experienced operations leader from the pharmacy retail / healthcare / organized retail industry to drive efficiency, accuracy, and customer satisfaction across our pharmacy outlets. The role requires someone with proven turnaround capabilities, deep knowledge of retail pharmacy operations, and the ability to design, implement, and sustain best-in-class practices for inventory, customer service, and compliance.Key ResponsibilitiesCustomer Experience & Store OperationsReduce customer waiting time by implementing efficient workflows (Rx drop-off, picking, checking, billing, handover).Set up queue management systems, express counters, and order triage practices.Train and mentor store teams to deliver fast, accurate, and empathetic service.Inventory & Supply ChainImplement BIN location systems, FEFO stock management, and cycle counts.Ensure inventory accuracy ≥98% by fixing gaps in receiving, putaway, and stock reconciliation.Minimize expiry losses, pilferage, and stock-outs through robust controls.Oversee vendor negotiations and supplier relationships to maintain OTIF (On-Time In-Full) deliveries.People ManagementLead, train, and motivate 50+ staff including pharmacists, pickers, cashiers, and advisors.Develop SOPs, KPIs, and daily performance huddles.Identify skill gaps and conduct structured training in Rx reading, customer counseling, and inventory handling.Process Excellence & TechnologyDeploy barcode scanning, POS/pharmacy software optimization, and token systems.Ensure compliance with pharmacy regulations, licensing, and audits.Drive digital adoption (SMS notifications, customer records, e-billing, loyalty programs).Continuously refine SOPs through Kaizen/Lean practices.Performance ManagementOwn critical KPIs:Average customer wait time (98%)Picking lead time (
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Senior Operations Manager
3 days ago
Baripada, Odisha, India Bharat Medical Hall Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Description – Senior Operations Manager (Pharmacy Retail Chain)Position: Senior Operations Manager / Head of Pharmacy OperationsLocation: [City, Baripada, State Odissa, India]Reporting To: DirectorRole PurposeWe are seeking an experienced operations leader from the pharmacy retail / healthcare / organized retail industry to drive efficiency,...
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Retail Operations Manager
2 weeks ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.ResponsibilitiesOversee...
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▷ 15h Left! Pharmacy Operations Manager
3 weeks ago
Baripada, OR, IN Bharat Biotech, Baripada Full time- Senior Operations Manager Pharmacy Retail Chain Position Senior Operations Manager Head of Pharmacy Operations Location City Baripada State Odissa India Reporting To Director Role Purpose We are seeking an experienced operations leader from the pharmacy retail healthcare organized retail industry to drive efficiency accuracy...
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Back office manager
2 weeks ago
Baripada, India Khimji Dayabhai Group Of Companies Full timeJob Description: The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Responsibilities ...
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Back Office Manager
7 days ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description: The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Responsibilities Oversee...
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Back Office Manager
4 days ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description: The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Responsibilities Oversee...
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Back office manager
4 weeks ago
Baripada, India Khimji Dayabhai Group Of Companies Full timeJob Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.ResponsibilitiesOversee...
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Back Office Manager
2 weeks ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.ResponsibilitiesOversee...
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Back Office Manager
4 weeks ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.Responsibilities- Oversee...
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Back Office Manager
6 days ago
Baripada, India Khimji Dayabhai Group of Companies Full timeJob Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.Responsibilities- Oversee...
