Senior Operations Manager

2 days ago

Baripada, India Bharat Biotech, Baripada Full time ₹ 5,00,000 - ₹ 6,00,000 per year

Position: Senior Operations Manager / Head of Pharmacy Operations

Location: [City, Baripada, State Odissa, India]

Reporting To: Director

Role Purpose

We are seeking an experienced operations leader from the pharmacy retail / healthcare / organized retail industry to drive efficiency, accuracy, and customer satisfaction across our pharmacy outlets. The role requires someone with proven turnaround capabilities, deep knowledge of retail pharmacy operations, and the ability to design, implement, and sustain best-in-class practices for inventory, customer service, and compliance.

Key Responsibilities

  • Customer Experience & Store Operations
  • Reduce customer waiting time by implementing efficient workflows (Rx drop-off, picking, checking, billing, handover).
  • Set up queue management systems, express counters, and order triage practices.
  • Train and mentor store teams to deliver fast, accurate, and empathetic service.
  • Inventory & Supply Chain
  • Implement BIN location systems, FEFO stock management, and cycle counts.
  • Ensure inventory accuracy ≥98% by fixing gaps in receiving, putaway, and stock reconciliation.
  • Minimize expiry losses, pilferage, and stock-outs through robust controls.
  • Oversee vendor negotiations and supplier relationships to maintain OTIF (On-Time In-Full) deliveries.
  • People Management
  • Lead, train, and motivate 50+ staff including pharmacists, pickers, cashiers, and advisors.
  • Develop SOPs, KPIs, and daily performance huddles.
  • Identify skill gaps and conduct structured training in Rx reading, customer counseling, and inventory handling.
  • Process Excellence & Technology
  • Deploy barcode scanning, POS/pharmacy software optimization, and token systems.
  • Ensure compliance with pharmacy regulations, licensing, and audits.
  • Drive digital adoption (SMS notifications, customer records, e-billing, loyalty programs).
  • Continuously refine SOPs through Kaizen/Lean practices.
  • Performance Management
  • Own critical KPIs:
  • Average customer wait time (98%)
  • Picking lead time (

  • Senior Operations Manager

    2 days ago

    Baripada, Odisha, India Bharat Medical Hall Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Senior Operations Manager (Pharmacy Retail Chain)Position: Senior Operations Manager / Head of Pharmacy OperationsLocation: [City, Baripada, State Odissa, India]Reporting To: DirectorRole PurposeWe are seeking an experienced operations leader from the pharmacy retail / healthcare / organized retail industry to drive efficiency,...

  • Operational Retail Manager

    4 days ago

    Baripada, India beBeeRetailManager Full time ₹ 8,00,000 - ₹ 12,00,000

    Our ideal candidate will be responsible for overseeing and optimizing the day-to-day operational processes of a retail business.This role requires strong leadership skills, attention to detail, and the ability to collaborate effectively with both internal teams and external partners.Key ResponsibilitiesOversight of inventory control systems and processes to...

  • Business Operations Manager

    4 days ago

    Baripada, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Business Operations ManagerWe are seeking a highly organized and detail-oriented Business Operations Manager to oversee the day-to-day activities of our retail business. The ideal candidate will have a strong understanding of retail systems and operations, excellent communication skills, and the ability to work effectively with internal teams and...

  • Only 24h Left Senior Operations Manager

    6 days ago

    Baripada, India Bharat Medical Hall Full time

    Job DescriptionJob Description Senior Operations Manager (Pharmacy Retail Chain)Position:Senior Operations Manager / Head of Pharmacy OperationsLocation:[City, Baripada, State Odissa, India]Reporting To:DirectorRole PurposeWe are seeking an experienced operations leader from thepharmacy retail / healthcare / organized retailindustry to drive efficiency,...

  • Lead Store Operations Manager

    5 days ago

    Baripada, India beBeeLeader Full time € 45,000 - € 58,000

    Store Leader OpportunityThe ideal candidate will be responsible for driving sales performance, ensuring customer satisfaction, and overseeing staff training and development. You will work to foster client loyalty and expand brand presence with a customer-centric attitude.Key Responsibilities:Set and execute sales performance goals to increase...

  • Operations Manager For Resort

    2 days ago

    Baripada, Bhubaneswar, India Aryans Investa Infrastructure Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:• Oversee the daily operations of the resort, ensuring seamless service delivery and guest satisfaction.• Lead, manage, and support departmental teams to achieve operational excellence.• Address and resolve guest issues promptly while maintaining a high level of hospitality.• Monitor operational costs and implement measures...

  • Back Office Manager

    2 weeks ago

    Baripada, India Khimji Dayabhai Group of Companies Full time

    JOB Description-Backoffice Manager The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Role &...

  • Back Office Manager

    2 weeks ago

    Baripada, India Khimji Dayabhai Group of Companies Full time

    JOB Description-Backoffice Manager The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Role &...

  • Back Office Manager

    4 days ago

    Baripada, India Khimji Dayabhai Group of Companies Full time

    Job Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.Responsibilities- Oversee...

  • Back Office Manager

    2 hours ago

    Baripada, India Khimji Dayabhai Group of Companies Full time

    Job Description: The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors. Responsibilities Oversee...