Back Office Manager

4 hours ago

Baripada, India Khimji Dayabhai Group of Companies Full time

Job Description:

The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.

Responsibilities

  • Oversee inventory control systems and processes to ensure accurate stock levels.
  • Manage stock audits and reconcile discrepancies.
  • Ensure accurate and timely entry of sales, stock levels, and other retail data into the company's systems.
  • Identify bottlenecks or inefficiencies in back-office workflows and implement solutions to improve productivity.
  • Supervise and manage the back-office team, ensuring that tasks are completed in an efficient and timely manner.
  • Train, mentor, and provide support to back-office staff, promoting a high level of service and accountability.
  • Serve as a liaison between front-end and back-end teams to ensure smooth communication and resolution of operational issues.
  • Collaborate with external vendors and suppliers to manage purchase orders, deliveries, and returns.
  • Ensure compliance with all company policies, legal regulations, and internal standards, including data protection and audit requirements.
  • Maintain accurate records of all back-office transactions, including invoicing, inventory adjustments, and supplier communications.
  • Oversee the maintenance and proper functioning of back-office technology (e.g., POS systems, ERP systems, and inventory management tools).
  • Work closely with IT or technical teams to resolve any system issues that affect back-office operations.

Qualifications

  • Candidate must have 3-4 years' experience in Backoffice Management & team handling work.
  • Bachelor's/master's degree in Graduation Candidates are preferred.

Required Skills

  • Strong knowledge of retail operations, inventory management, and sales reporting.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and retail management software (e.g., POS systems, ERP software).
  • Excellent organizational and multitasking abilities with attention to detail.
  • Excellent attention to detail and accuracy.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Skills

  • Experience in managing a team.
  • Familiarity with data protection regulations.

Pay range and compensation package

Salary Negotiable

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