Incident Management Manager

Key ResponsibilitiesIncident Response & CoordinationLead and oversee the end-to-end incident management process, ensuring adherence to SLAs and minimizing downtime.Serve as the primary point of contact and authority during high-severity or major incidents.Coordinate efforts across technical, operational, and business teams to drive rapid incident...

Core responsibilitiesIncident resolution: Lead the response to IT incidents, from initial detection and diagnosis to full resolution, to minimize downtime and impact on the business.Coordination: Act as the central point of contact, coordinating and facilitating communication between technical teams, management, and other stakeholders during an...

Position Purpose BNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and...

Position PurposeBNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and ITIL...

Role : Incident And Change ManagerExperience : yearsLocation : MumbaiDefine, Adopt and deploy the SIAM and SIAM Practices in the account.Define incident and service request classification schemesRecord, classify and prioritize requests and incidents.Verify, approve and fulfil service requests.Investigate, diagnose and allocate incidents.Resolve and recover...

Role & responsibilitiesWe are seeking a highly skilled Application Support Manager (or Associate Incident Manager) to join our support organization. As an Application Support Manager (or Associate Incident Manager) within Zycus Global Support organization, you will lead frontline support operations for our premium customers. You will be part of a global...

The IT Infrastructure Incident Manager oversees all unplanned IT service disruptions, ensuring swift resolution to minimize business impact. Requires strong coordination, communication, and to lead teams under pressure and maintain service quality.

:Good knowledge on Incident management process overallUnderstanding of inter relation of IM and other ITIL processes Should have good knowledge on ticket audits backlogs and quality measuresShould have good knowledge on Problem Management and trend analysisShould have knowledge on multitower collaboration and work along until resolution Should have good...

Greetings from Future Focus InfotechWe have multiple opportunities Incident ManagerExp: 3+yrsLocation : Malad (Mumbai)Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client.A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: )If you are interested in above opportunity, send updated CV...

Job Description:  The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the...