Incident And Change Manager

Key ResponsibilitiesIncident Response & CoordinationLead and oversee the end-to-end incident management process, ensuring adherence to SLAs and minimizing downtime.Serve as the primary point of contact and authority during high-severity or major incidents.Coordinate efforts across technical, operational, and business teams to drive rapid incident...

About UsZycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent...

About UsZycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent...

*Please apply only if you are serving notice period*Job Title: Change Manager/ConsultantExperience: 2 - 4 yearsLocation: Mumbai (Malad/Thane)Job Type: Full-time (6 days working, Rotational shift with comp off)Interview Process is as follows:Internal Round VirtualTechnical Client RoundHR RoundManager RoundBGV processKey Responsibilities:Apply basic knowledge...

Role & responsibilitiesWe are seeking a highly skilled Application Support Manager (or Associate Incident Manager) to join our support organization. As an Application Support Manager (or Associate Incident Manager) within Zycus Global Support organization, you will lead frontline support operations for our premium customers. You will be part of a global...

General InformationReq #WD Career area:ServicesCountry/Region:IndiaState:MaharashtraCity:MumbaiDate:Friday, September 5, 2025Working time:Full-timeAdditional Locations:India - Mahārāshtra - MumbaiIndia - Mahārāshtra - MumbaiWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Position PurposeBNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and ITIL...

Incident Response Manager Key Highlights of the Role:Oversee and enhance the Incident Response (IR) program (BAU & sustainment). Manage incident detection, response, and reporting with precision. Regularly update IR runbooks & playbooks to align with evolving threats. Monitor dashboards & KPIs for real-time insights. Conduct monthly Breach &...

Incident Management - Assistant Manager - EIT Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses...