Telecaller/Telesales (Fresher-Excellent English)

2 weeks ago


Delhi, Delhi, India HR Creations Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job Title: Executive – Assisted Sales

Location: Dwarka & Ghitorni, Delhi

Experience: 0–2 Years

Function: Assisted Sales

Role Overview

We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in Dwarka & Ghitorni, Delhi. The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website.

Key Responsibilities

  • Handle inbound sales inquiries and follow up with outbound calls for missed leads
  • Engage with customers who have abandoned their shopping carts and assist them in completing their purchases
  • Understand customer requirements and provide tailored product recommendations
  • Guide customers through the online order process, including necessary verification steps
  • Follow up with customers for feedback, resolve concerns, and encourage repeat purchases
  • Maintain accurate records of all customer interactions and transactions

Key Skills & Competencies

  • Excellent verbal communication and interpersonal skills
  • A genuine interest in sales and customer engagement
  • Strong problem-solving abilities with a customer-first approach
  • Proficiency in basic computer applications and CRM tools
  • Good typing speed and accuracy

Education & Experience

  • Graduate or Undergraduate (Freshers welcome)
  • 0–2 years of experience in sales, customer service, or e-commerce preferred

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Work Location: In person


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