Telecaller Sales Executive

2 days ago


Delhi, Delhi, India Positex Private Limited Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Title: Telecaller

Location: Corporate office: , P.P. Towers,

Netaji Subhash Place, Pitampura, Delhi-110034

Department: Sales / Customer Service

Reports To: Team Leader / Manager

Job Summary

We are seeking a motivated and confident Telecaller to handle inbound and outbound calls, generate leads, follow up with potential customers, and support the sales team in achieving targets. The Telecaller will play a vital role in building customer relationships and enhancing business growth.

Key Responsibilities

  • Make outbound calls to potential and existing customers.
  • Handle inbound customer inquiries promptly and professionally.
  • Explain products/services to customers and generate interest.
  • Maintain records of calls and update customer information in CRM/Excel.
  • Follow up on leads and close sales when possible.
  • Achieve daily/weekly/monthly calling and sales targets.
  • Resolve customer queries and escalate issues when necessary.
  • Provide feedback to the team leader/manager on customer trends.

Requirements

  • Minimum Qualification: 12th Pass / Graduate.
  • Prior experience in telecalling, telesales, or customer service preferred.
  • Good communication skills in [English/Hindi/Regional language].
  • Basic computer knowledge (MS Office, Excel, CRM tools).
  • Ability to handle rejection and remain motivated.
  • Target-driven and result-oriented.

Salary & Benefits

  • Salary: ₹12,000 – ₹15000 per month (depending on experience).
  • Incentives/Performance bonuses.
  • Training and career growth opportunities.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time

Work Location: In person



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