BPO/Team Leader/Quality Analyst/Trainer/Assistant Manager

Job Overview:We are seeking a detail-oriented and analytical Quality Analyst (QA) – Call Audit to monitor, evaluate, and improve the quality of customer interactions. The role involves auditing calls, identifying gaps, providing feedback, and supporting continuous process improvements to enhance customer experience and ensure compliance with company...

Must have a Trainer Experience in BPO min 1 year of experience is mandatory and from BPO Background must know the KRA and KPI of a Trainer **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

Job Description: BPO Team Trainer Location: Omega 1, Greater Noida Experience: 2-3 years in BPO **Salary**: 3 LPA Job Shift: Rotational Job Responsibilities: Conduct training sessions for new hires and existing employees to improve their skills, product knowledge, and customer service techniques. Develop and update training materials, modules, and...

Here's a professional and complete Job Description (JD) for your requirement:Job Title: Process Trainer – BPO Sales (Tata 1mg Customer Service)Location: NoidaOpen Positions: 2Salary Offered: ₹25,000 to ₹29,000 (in-hand)Qualification: HSC / GraduateJoining: Immediate Joiners PreferredJob Description:We are hiring 2 experienced Process Trainers for our...

**BPO Executive / Customer Service Representative / Telecaller** Department: Customer Support / Operations / Technical Support **Location**: Gurgaon, Harayana (On-site ) Job Summary: We are seeking a proactive and customer-focused BPO Executive to manage inbound and outbound communications, resolve client issues, and ensure high-quality service delivery....

TEAM LEADER || INTERNATIONAL BPO || GURGAON AND BANGALOREOn Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team LeadMandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate)CTC - Up to 12.5LPAGURGAON AND BANGALOREWillingness to work in rotational shifts and on rotational offsExcellent verbal and...

**Job Title**: BPO Trainer (Female) **Job Location**: Noida Sec 4 **Salary Range**: 18,000 - 35,000 (Negotiable) **Experience Required**: Minimum 2 years **Immediate Joiner Required** **Key Responsibilities**: - Conduct training sessions for new employees in the BPO industry, ensuring they are well-prepared for their roles. - Develop and implement...

Here’s a professional and complete **Job Description (JD)** for your requirement: **Job Title**: Process Trainer - BPO Sales (Tata 1mg Customer Service) **Location**: Noida **Open Positions**: 2 **Salary Offered**: ₹25,000 to ₹29,000 (in-hand) **Qualification**: HSC / Graduate **Joining**: Immediate Joiners Preferred **Key Responsibilities**: -...

Job Title: Quality Analyst – Voice Process Location: Sector 63, Noida Shift: Fixed Day – 9:00 AM to 6:00 PM Experience: Minimum 2 Years in BPO Voice (QA Role) Qualification: Must be a Graduate Immediate Joiner RequiredKey Responsibilities:•Monitor calls to ensure adherence to quality standards•Share audit reports and performance feedback•Conduct...

**Required 2 quality team leaders* or trainersfor noida location*Offer salary 3.5Lpa to 4.5 LpaQualification HSC/ graduateOn paper quality team leader can apply for quality am roleProcess outbound sales kotak mahindra bank*Cibil score required 650 minimum*On paper sr qa can apply for quality Team leader roleExperience background required BFSI salesAtleast on...