Assistant Team Leader

13 hours ago

Noida, Uttar Pradesh, India SIS Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Duties/Responsibilities:

  • Track and communicate key metric measures
  • Meet tight deadlines
  • Manage the team of Coding Upload Teammates for assigned client(s) to successfully achieve financial and productivity goals
  • Oversee the daily operations of the Coding Upload Teammates and take overall responsibility for the successful transmission of claims to all payors in compliance with payor guidelines for specific clients
  • Provide daily management and support to the Coding Upload Teammates to ensure they are working effectively and correctly completing assigned tasks
  • Regularly conduct audits of team members and provide individual feedback monthly (minimum); identify needs for and provide training to address any competency and quality gaps in performance
  • Provide oversight and ownership for client and team and develop a plan for maintaining proper coverage on all accounts
  • Troubleshoot problematic accounts, identify trends, and root causes, and lead internal and interdepartmental initiatives to resolve issues
  • Demonstrate a high level of commitment to customer service in responding to the needs of internal and external parties or departments
  • Other responsibilities as assigned
  • Weekly Production
  • Op Note Tracker
  • EOD Tracker
  • Balancing Tracker (Payment only)
  • Refresher/feedback sessions

Required Knowledge, Skills, Abilities & Education:

Minimum 2.5 to 3+ years of experience in Medical Billing

  • Possess good working knowledge of the US Healthcare processes
  • Ability to work under pressure while successfully meeting deadlines
  • Strong verbal and written skills
  • Great attention to detail
  • Good communication skills
  • A positive, open, and friendly attitude to colleagues and clients
  • Excellent organization, time management, and prioritization skills required
  • Research capabilities when confronted with an issue

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