Process Assistant, Inbound Operations

4 days ago

Pune, Maharashtra, India Amazon Full time ₹ 6,00,000 - ₹ 10,00,000 per year
DESCRIPTION

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun

Job Title: Process Associate (PA)

Summary:

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables:

  • Daily Management of shift:

o Administrative management of associates

o Job allocation to associates

o Monitoring and mentoring of associates on productivity, quality and safety.

o Monitor status of counts and problem solve queues

  • Responsible for shift quality and associated action plans
  • Preparing and implementing training and development plans for associates
  • Conduct a 4M and 5S audit for the respective work stations on a daily basis
  • Stand-in for Area Manager

Key job responsibilities

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

In this role you will be responsible for driving the sortation & dock operations in a fulfilment center.

Essential Functions

1. Defining the transportation process from FC to delivery stations

2. Ensure enough bandwidth in sortation team to ensure peak time delivery management

3. Lead a team of process associates and problem solvers

4. Continuously improve the through put and attain a sustained level of delivery performance improvement

5. Analysis of the data reports to identify performance bottlenecks and improve the performance

6. Implement the formal process control and process improvement mechanisms such as Kaizen

BASIC QUALIFICATIONS
  • High school or equivalent
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • 1+ years of Microsoft Office products and applications experience
PREFERRED QUALIFICATIONS
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Process Assistant, Inbound Operations

    5 days ago

    Pune, Maharashtra, India Amazon Full time

    At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged at all...

  • Inbound International Voice Process

    4 days ago

    Pune, Maharashtra, India eClerx Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description- Inbound US Voice ProcessAs a Customer Care Executive for the Inbound US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your...

  • AVP Sales(Inbound sales)

    4 days ago

    Pune, Maharashtra, India MarketsandMarkets™ Full time ₹ 1,04,000 - ₹ 13,08,780 per year

    Job Title: Associate VP / VP – Inbound SalesLocation: Pune / HyderabadAbout UsMarketsandMarkets is the world's only Revenue Impact Company, serving 7,500+ clients including 80% of the Fortune 1000. We help organizations capture growth opportunities across emerging technologies, ecosystems, and business models.Role OverviewWe are seeking a proven sales...

  • Voice Process Associate

    4 days ago

    Pune, Maharashtra, India Pi Tech Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Overview: We are seeking highly motivated and customer-focused Voice Process Associates to handle inbound and outbound calls for US General Insurance clients. In this role, you will be responsible for assisting customers with general inquiries related to their insurance accounts, such as payment updates, and other non-policy-related requests. You will...

  • Inbound Customer Service Representative

    4 days ago

    Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionAvalanche High-Tech Enterprise is a comprehensive online platform integrating recruitment services, IT solutions, and product development. Our platform connects employers with the right candidates through advanced tools and algorithms for an efficient recruitment process. We offer a range of IT services including system integration, cloud...

  • Warehouse Operations intern

    3 days ago

    Pune, Maharashtra, India WHAT THE FLEX Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    What The Flex is Hiring - Warehouse & Supply Chain Intern Location: Bavdhan - Pune About the RoleWe are seeking a proactive and detail-oriented Warehouse & Supply Chain Intern to support our logistics and operations team. This role is ideal for individuals looking to gain hands-on experience in inventory management, order processing, and supply chain...

  • Assistant Operations Manager

    4 days ago

    Pune, Maharashtra, India MoEVing Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:We are looking for an experienced Assistant Manager- Operations to oversee daily operational activities, drive process efficiency, and ensure compliance across teams. The ideal candidate will have strong leadership skills, a problem- solving mindset, and the ability to manage both on-roll & off-roll staff effectively.Key...

  • Business Operations Assistant

    10 hours ago

    Pune, Maharashtra, India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000

    Business Operations Assistant RoleThis is a full-time position for a Business Operations Assistant. The role involves assisting the business operations team with daily administrative tasks, preparing and managing documents, coordinating logistics, and supporting sales teams.Maintaining accurate records and ensuring compliance with company policiesProviding...

  • Operations Assistant

    17 hours ago

    Pune, Maharashtra, India beBeeOperational Full time ₹ 1,50,000 - ₹ 28,00,000

    Operations Assistant - A Rewarding Career OpportunityEmbark on a dynamic career journey as an Operations Assistant, where you will play a vital role in managing daily operations to ensure efficiency and high service standards.Assist in overseeing the smooth execution of operational tasks, guaranteeing timely completion and adherence to company...

  • Logistics Operations Manager

    2 days ago

    Pune, Maharashtra, India beBeeOperations Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Description:We are seeking a skilled Logistics Operations Manager to join our team.About the Role:The Logistics Operations Manager will be responsible for managing the transportation and storage of products, coordinating with suppliers and carriers, and ensuring timely and efficient delivery.Main Responsibilities:Inventory Management: Maintain accurate...