Assistant Operations Manager
1 week ago
About the Role:
We are looking for an experienced Assistant Manager- Operations to oversee daily operational activities, drive process efficiency, and ensure compliance across teams. The ideal candidate will have strong leadership skills, a problem- solving mindset, and the ability to manage both on-roll & off-roll staff effectively.
Key Responsibilities:
- Manage day-to-day operations and ensure smooth process execution.
- Lead and motivate teams to achieve performance targets
- Ensure compliance with policies, regulations, and professional standards.
- Monitor KPIs, prepare reports, and present insights to management.
- Drive process improvements and handle operational escalations.
- Support training, workforce planning, and team deveolpment.
Key Skills & Competencies:
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Problem-solving and decision making mindset.
- Good analytical and reporting skills (MS Excel, MIS, dashboards).
- Ability to work under pressure and meet deadlines.
Qualifications & Experience:
- 3-5 years of experience in operations, with at least 2 years in a supervisor/assistant manager role.
- Experience in managing on-roll and off-roll workforce preferred.
- Exposure to compliance and process improvement initiatives will be an added advantage.
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