Assistant Operations Manager
6 days ago
- Assist in the management and oversight of daily operations in the call center.
- Ensure that customer service representatives are performing their duties in
accordance with company policies and procedures.
- Monitor customer service representatives' calls and provide feedback and coaching
as necessary.
- Develop and implement call center initiatives and strategies to improve customer
service and operational efficiency.
- Analyze customer service reports and data to identify areas of improvement.
- Respond to customer inquiries and complaints in a professional and timely manner.
- Develop and maintain strong relationships with customers and other stakeholders.
- Develop and implement customer service training programs for customer service
representatives.
- Prepare and coordinate monthly reports and presentations for management.
- Monitor and report on the effectiveness of customer service programs.
- Develop and maintain positive working relationships with other departments.
- Ensure compliance with relevant regulations and guidelines.
- Participate in special projects and other duties as assigned.
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Assistant Operations Manager
1 week ago
Pune, Maharashtra, India MoEVing Full time ₹ 1,20,000 - ₹ 1,80,000 per yearAbout the Role:We are looking for an experienced Assistant Manager- Operations to oversee daily operational activities, drive process efficiency, and ensure compliance across teams. The ideal candidate will have strong leadership skills, a problem- solving mindset, and the ability to manage both on-roll & off-roll staff effectively.Key...
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Operations Assistant Manager
21 hours ago
Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAssistant Manager - Operations - REF76919D (BPO Operations - SLA Management) Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10...
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Assistant Manager-Operations
1 week ago
Pune, Maharashtra, India Inditech Valves Full timeRole & responsibilities1. Production & Project CoordinationAssist in planning and scheduling of manufacturing, assembly, and testing operations.Monitor production progress against project timelines and identify potential bottlenecks.Support order execution from engineering release to dispatch.Coordinate with design, procurement, and shop floor teams to...
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Assistant Manager HR Operations
6 days ago
Pune, Maharashtra, India Apex One Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSkills Required:Advanced ExcelHR Ops activities (Onboarding, Offboarding, etc.)HRMS Reports (Payroll, Bonus Payouts, etc.) Experienced preferred: HRIS, HR Specialist experience.Computer Skills:Advanced experience with MS Word, MS Excel, and PowerPoint.HR ToolsDuties you will perform include, but are not limited to:Compiles and maintains reports.Create...
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Assistant Manager
6 days ago
Pune, Maharashtra, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAssistant Manager -EOLThe Assistant Manager will be responsible for supporting the day-to-day operations of the company. This includes overseeing staff, managing budgets, and ensuring the smooth running of the business. The role requires strong leadership and organizational skills
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assistant manager
1 week ago
Pune, Maharashtra, India Hyatt Full time ₹ 8,00,000 - ₹ 10,00,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.QualificationsMinimum 2 years work...
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Assistant Manager
1 week ago
Pune, Maharashtra, India Blinkit Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionBlinkit, a Zomato company, is a leading grocery and e-commerce platform in India. We pioneered the instant delivery model, serving over 10 million customers with a wide range of products, from grocery staples and vegetables to emergency supplies and electronics. We are committed to providing quick and reliable service to meet the urgent...
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assistant manager
1 week ago
Pune, Maharashtra, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist in the smooth and efficient running of the Personnel Department in the Human Resources Division, assisting the Director of Human...
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Assistant Manager
2 weeks ago
Pune, Maharashtra, India HYATT Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Hyatt PuneSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the...
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Assistant Manager
2 weeks ago
Pune, Maharashtra, India Banking and NBFC job Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager located in Pune. The Assistant Manager will be responsible for overseeing day-to-day operations within the banking and NBFC sector. Duties include managing staff, ensuring compliance with regulations, handling customer queries and...