
Assistant Operations Manager
7 days ago
- Assist in the management and oversight of daily operations in the call center.
- Ensure that customer service representatives are performing their duties in
accordance with company policies and procedures.
- Monitor customer service representatives' calls and provide feedback and coaching
as necessary.
- Develop and implement call center initiatives and strategies to improve customer
service and operational efficiency.
- Analyze customer service reports and data to identify areas of improvement.
- Respond to customer inquiries and complaints in a professional and timely manner.
- Develop and maintain strong relationships with customers and other stakeholders.
- Develop and implement customer service training programs for customer service
representatives.
- Prepare and coordinate monthly reports and presentations for management.
- Monitor and report on the effectiveness of customer service programs.
- Develop and maintain positive working relationships with other departments.
- Ensure compliance with relevant regulations and guidelines.
- Participate in special projects and other duties as assigned.
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Mazars - Assistant - Pursuit Specialist
1 week ago
Pune, Maharashtra, India Manager Full timeAssistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...
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Assistant Operations Manager
2 weeks ago
Pune, Maharashtra, India MoEVing Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Role:We are looking for an experienced Assistant Manager- Operations to oversee daily operational activities, drive process efficiency, and ensure compliance across teams. The ideal candidate will have strong leadership skills, a problem- solving mindset, and the ability to manage both on-roll & off-roll staff effectively.Key...
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Assistant Operations Manager
1 week ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 15,07,200 - ₹ 21,24,400Job Title: Assistant Operations ManagerThis role is responsible for managing a team of 15 to 30 members, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).Key Responsibilities:Lead and motivate a team of operations professionals to achieve exceptional results.Oversee the team's performance and training needs, guiding...
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Assistant Manager – HR Operations
2 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Assistant Manager – HR Operations Location: Pune Experience: 8+ years Compensation: ₹12–14 LPA Shift: Day Shift About the Role We are seeking an experienced Assistant Manager – HR Operations to oversee and streamline core HR functions for a large-scale workforce. The ideal candidate will have proven expertise in handling employee life...
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Operations Manager Assistant
1 week ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 10,00,000 - ₹ 15,00,000Job Overview:As an Operations Manager Assistant, you will play a vital role in ensuring the smooth day-to-day functioning of our operations. This is a dynamic position that requires exceptional organizational and communication skills.Key Responsibilities:Manage daily workloads to meet service targets within the department.Provide guidance and support to team...
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Operations Assistant
1 week ago
Pune, Maharashtra, India beBeeOperational Full time ₹ 1,50,000 - ₹ 28,00,000Operations Assistant - A Rewarding Career OpportunityEmbark on a dynamic career journey as an Operations Assistant, where you will play a vital role in managing daily operations to ensure efficiency and high service standards.Assist in overseeing the smooth execution of operational tasks, guaranteeing timely completion and adherence to company...
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Assistant Operations Manager
3 weeks ago
Pune, Maharashtra, India WNS Full timeAssistant Manager - OperationsLevel 5, Tower VIII, Wing A & B Magarpatta Township Development and Construction Co.Ltd Magarpatta City Village Hadapsar, Taluka Haveli, Pune, IndiaJob DescriptionResponsibilities • Ensure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your manager with recruitment...
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Assistant Operations Manager
2 weeks ago
Pune, Maharashtra, India WNS Full timeAssistant Manager - OperationsLevel 5, Tower VIII, Wing A & B Magarpatta Township Development and Construction Co.Ltd Magarpatta City Village Hadapsar, Taluka Haveli, Pune, IndiaJob DescriptionResponsibilities • Ensure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your manager with recruitment...
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Operational Assistant
2 weeks ago
Pune, Maharashtra, India beBeeMechanical Full time ₹ 8,00,000 - ₹ 12,00,000Operational Assistant Job DescriptionMaintaining and operating complex systems is a crucial responsibility for any organization. As an operational assistant, you will play a vital role in ensuring the smooth operation of these systems.Key Responsibilities:Implementing good manufacturing practices area procedures and protocols to maintain high standards of...
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Assistant Operations Manager
2 weeks ago
Pune, Maharashtra, India WNS Full timeAssistant Manager - OperationsLevel 5, Tower VIII, Wing A & B Magarpatta Township Development and Construction Co.Ltd Magarpatta City Village Hadapsar, Taluka Haveli, Pune, IndiaJob DescriptionResponsibilities • Ensure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your manager with recruitment...