Sr. Developer_ServiceNow_Performance Analytics

2 weeks ago


Hyderabad, Telangana, India Zensar Technologies Full time

Job Description
Required Skills & Experience:

  • 5+ years in ServiceNow development, with 2+ years in Performance Analytics.
  • Strong knowledge of ServiceNow PA components: indicators, time series, breakdowns, etc.
  • Hands-on experience with JavaScript, Glide APIs, and ServiceNow REST APIs.
  • Expertise in ServiceNow modules: ITSM, CMDB, and Incident/Change Management.
  • Familiarity with data visualization and storytelling best practices.
  • Certified Implementation Specialist – Performance Analytics preferred.

Desirable

  • ITIL v4 Foundation certification.
  • Experience with ServiceNow Reporting, CMDB Health, or ITOM integrations.
  • Background in data modelling, ETL, or BI platforms a plus.


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