Assistant Manager Facilities

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Manager Facilities

Work Dynamics

As assistant Manager he will be responsible for managing all aspects of day-to-day service delivery in . He/ She also will be accountable for proper usage and functionality of the technologies implement at site. Coordination with vendor partner etc,

What this job involves: Managing all functions as AFM like: -

• Helpdesk/Mailroom Operations: -
• To provide management advice on Helpdesk/Mailroom for escalated issues.
• To ensure immediate response to all priority calls from employees and Siebel team
• Clearing of C-mail / Government agencies.

Managing Front Office Operations: -

• Manage and provide management advice for Front Office for escalated issues.
• To ensure immediate response from team and follow escalation process
• To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep.

Managing Security Operations end to end as tower Manager.

• Responsible for security operation in coordination with GP&S lead and Pan India POC
• To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services
• • To ensure that security staff adheres to GP&S norms.
• To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix.
• To ensure the Grooming of the staff.

Housekeeping Operations: -

• Managing HK vertical in coordination with site team
• To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.

Managing Cafeteria Operations: -

• To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas
• During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements.

Coordination with Developer : -

• Ensure necessary approvals are taken by the builder team on cases-to-cases basis during specific events
• Coordination with builder on guarding services and common area upkeep daily / weekly / monthly.

Sounds like you?

• Usually at least 6 to 8 years 'of overall experience and 5 to 6 years of industry experience.

o Proficient computer skills and in-depth knowledge of relevant software such as ms office suite

o Knowledge of standard office administrative practices and procedures

o Bachelor's / master's degree.

Key Competencies

• Communication skills
• Planning and organizational skills
• Problem analysis
• Decision-making
• Judgment
• Client service orientation
• Adaptability
• Teamwork
• Presentation skills
• Computer Knowledge
• Good knowledge of employee logistics.
• Innovative approach etc

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.