Operations Head

4 days ago


Kolkata, West Bengal, India Wizsprint Consultants Full time ₹ 15,00,000 - ₹ 18,00,000 per year

Role & responsibilities

Will be responsible for driving the operational excellence, efficiency, and profitability of the retail chain across 300+ outlets in West Bengal. This role requires a strategic leader with deep expertise in large-scale retail operations, strong people management skills, and the ability to deliver sustainable growth in a highly competitive and regulated healthcare market.

Preferred candidate profile

The incumbent must be a Post Graduate with 10+ years of experience in large-scale retail operations ensuring smooth functioning, adherence to SOPs, and customer satisfaction.

Monitor sales, margins, and operational KPIs across stores.

Drive revenue growth, profitability, and cost optimization across the chain

Implement strategies to improve store sales and increase customer footfall.

Adhering to the Compliance & Quality Assurance

Lead, mentor, and manage a team of regional/zonal managers and store managers.

MUST HAVE : 12 to 18 years of experience in large-scale retail/FMCG operations.

Proven track record in handling multi-store operations (200+ outlets preferred).

MUST BE WILLING TO BE BASED OUT OF KOLKATA


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