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Associate Telecaller Job in Delhi at Saaiesh Group
2 weeks ago
Key Responsibilities:
- Call warm leads who have shown interest in our products via Instagram & Facebook ads (no cold calling).
- Engage with empathy and educate prospects about product usage, benefits, and safety in a sensitive yet confident manner.
- Identify the key pain point (low energy, intimacy, hormonal imbalance, sugar control, weight gain, etc.) and recommend the right product bundle.
- Use pre-approved product information and scripts while maintaining a natural tone of conversation.
- Share WhatsApp catalog links, collect shipping details, and assist with placing the order.
- Overcome objections related to pricing, dosage, or product doubts by following our proven response flow.
- Log every conversation, feedback, and status update in the CRM or internal tracker.
- Coordinate with the fulfilment team for smooth order processing and delivery.
- Meet daily and weekly targets for call volume, conversions, and follow-ups.
- Report to the Team Lead and work closely with the marketing team to improve lead quality and closing rates.
