Process Associate – Non-Voice

13 hours ago


Nikol Ahmedabad Gujarat, India U-Connect Global Services Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

About the Role:

We are looking for a detail-oriented and proactive Process Associate for our Non-Voice Record Retrieval process. The ideal candidate will be responsible for efficiently retrieving, managing, and updating records while maintaining high accuracy and compliance standards. Strong written English communication skills are essential, as most communication will be via email, chat, or internal tools.

Key Responsibilities:

  • Retrieve, verify, and maintain records from various sources accurately and timely.
  • Ensure proper documentation of all retrieved records.
  • Coordinate with internal teams and stakeholders for record-related queries.
  • Maintain confidentiality and compliance while handling sensitive information.
  • Update records in the system and perform data quality checks regularly.
  • Respond to email and chat communications professionally and promptly.
  • Identify and escalate discrepancies or missing information to the appropriate team.

Skills & Requirements:

  • Strong written English communication skills; good command over grammar and clarity.
  • Excellent attention to detail and accuracy.
  • Ability to work independently and manage time effectively in a non-voice process.
  • Basic computer skills, including MS Office (Word, Excel, Outlook).
  • Proactive, organized, and able to handle repetitive tasks with efficiency.
  • Previous experience in record retrieval, data entry, or non-voice processes is a plus but not mandatory.

Job Types: Full-time, Fresher

Pay: ₹150, ₹300,000.00 per year

Benefits:

  • Leave encashment
  • Paid time off
  • Provident Fund

Application Question(s):

  • Are you comfortable working in US Shift (06:30 PM - 03:30 AM)?

Work Location: In person


  • Process Associate

    21 hours ago


    Nikol, Ahmedabad, Gujarat, India U-Connect Global Services Pvt Ltd Full time

    **About the Role**: **Key Responsibilities**: - Retrieve, verify, and maintain records from various sources accurately and timely. - Ensure proper documentation of all retrieved records. - Coordinate with internal teams and stakeholders for record-related queries. - Maintain confidentiality and compliance while handling sensitive information. - Update...


  • Nikol, Ahmedabad, Gujarat, India U-Connect Global Services Pvt Ltd Full time

    Manage and retrieve medical records from various healthcare providers. - Ensure accuracy and confidentiality of medical records in compliance with legal and company standards. - Maintain an organized system for tracking record retrieval and updating databases. - Collaborate with internal teams to ensure timely and efficient processing of requests. - Identify...

  • Urgent Opening

    5 days ago


    Ahmedabad, Gujarat, India U&I Interiors pvt Ltd Full time

    Designation: Voice Process Associate (Female Only) About Job: We are looking for an enthusiastic Voice Process Executive to generate leads/appointment booking by calling or answering requests in a fast-paced environment. She must be friendly, persuasive and must have a good voice. She must understand the customer's requirements in a short time and present...

  • Non Voice Process

    5 days ago


    Ahmedabad, India Smartlion Pvt Ltd Full time

    **Responsibilities**: - Provide exceptional chat support in English. - Address customer inquiries and resolve issues. - Maintain product knowledge and document interactions. **Requirements**: - Strong written and spoken English. - Good problem-solving and multitasking skills. - Customer-focused and empathetic. - Basic computer skills. **Job Types**:...


  • Ahmedabad, Gujarat, India Medusind Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionMedusind is a leading medical and dental billing and revenue cycle management company dedicated to helping organizations maximize revenue and reduce operating costs. With over 3,000 highly trained experts and proprietary technology solutions, we deliver client-focused services that enhance efficiency and profitability for medical...

  • non voice process

    3 weeks ago


    Ahmedabad, India GJ TECH SOLUTION PVT LTD Full time

    Job description: GJ Tech Solutions Pvt Ltd. The company offers a diverse range of services including chat support, social media marketing, graphic design, and website development. Title: Customer Care Executive(Chat Support, Non-Voice) Experience: Fresher to 2 years Location: Science City Road, Sola, Ahmedabad, Gujarat. Skills: Good communication and Good...

  • non voice process

    1 week ago


    Ahmedabad, Gujarat, India GJ TECH SOLUTION PVT LTD Full time ₹ 1,80,000 - ₹ 2,88,000 per year

    Job description:GJ Tech Solutions Pvt Ltd. The company offers a diverse range of services including chat support, social media marketing, graphic design, and website development.Title: Customer Care Executive(Chat Support, Non-Voice)Experience: Fresher to 2 yearsLocation: Science City Road, Sola, Ahmedabad, Gujarat.Skills: Good communication and Good typing...


  • Ahmedabad, Gujarat, India Micro Orbit Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Job DescriptionSantacruz, a well-established BPO with over 15 years of excellence, is hiring experienced Senior Sales Associates for its international voice process. The ideal candidate will be responsible for cold calling potential clients, handling outbound sales calls, and driving conversions in the US market.Precise Information:· Job Title: Senior Sales...


  • Ahmedabad, India Micro Orbit Full time

    Job Description Santacruz, a well-established BPO with over 15 years of excellence, is hiring experienced Senior Sales Associates for its international voice process. The ideal candidate will be responsible for cold calling potential clients, handling outbound sales calls, and driving conversions in the US market. Precise Information: · Job Title: Senior...


  • Ahmedabad, Gujarat, India Infinnity Solution Full time

    **Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...