Process Associate- Voice

2 days ago


Ahmedabad, Gujarat, India Medusind Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Medusind is a leading medical and dental billing and revenue cycle management company dedicated to helping organizations maximize revenue and reduce operating costs. With over 3,000 highly trained experts and proprietary technology solutions, we deliver client-focused services that enhance efficiency and profitability for medical practices, hospitals, and dental groups. Across our 12 locations in the US and India, including Miami, Orlando, Los Angeles, and Ahmedabad, we serve more than 6,000 healthcare providers in various specialties. Our commitment to client satisfaction is bolstered by our ISO 27001 certification and HIPAA compliance.

Role Description

This is a full-time on-site Process Associate-Voice role located in Ahmedabad. The Process Associate will be responsible for handling voice-based customer interactions, processing data efficiently, resolving customer issues promptly, and ensuring high levels of customer satisfaction. The role involves working closely with the finance and billing team to support business process outsourcing (BPO) activities during the night shift.

Qualifications

  • Strong Customer Service and Communication skills
  • Finance-related knowledge and experience in Business Process Outsourcing (BPO)
  • Analytical skills for efficient data processing and resolution of customer issues
  • Ability to work independently and maintain focus during night shifts
  • Relevant experience in the healthcare industry is a plus
  • Bachelor's degree in any field or relevant certification in BPO or finance


  • Ahmedabad, Gujarat, India Medusind Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionMedusind is a leading medical and dental billing and revenue cycle management company that works to maximize revenue and reduce operating costs for healthcare organizations. Our team of over 3,000 dedicated employees, including AAPC certified coders, brings deep expertise and client-focused service. We utilize powerful technology solutions...


  • Ahmedabad, Gujarat, India Mangalam Information Technologies Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Opportunity: International Voice Process(Customer Support profile)Company: Mangalam Information Technologies Pvt LtdWebsite: Location: AhmedabadExperience: 25 Years | ISO Certified | 800+ Employees | "Great Place to Work" CertifiedJob Profile:Position: Associate / Customer Support (Night shift)Shift Timing: 6:30 PM to 3:30 AM OR 9:00 PM to 6:00 AMKey...


  • Ahmedabad, Gujarat, India Medusind Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    COMPANY NAME - MEDUSIND SOLUTIONS - Ahmedabad LocationJOB TITLE - International VoiceJOB DESCRIPTION:We are looking for candidates with good communication skills for International Voice ProcessPlease note, this is a WFO Role - Ahmedabad LocationELIGIBILITY CRITERIA: Freshers / Voice Experience / Domain ExperienceFreshers - Fresher Candidates with Good...


  • Ahmedabad, Gujarat, India Devdort Full time ₹ 3,00,000 - ₹ 4,56,000 per year

    Job Title: International Voice Process ExecutiveLocation: Ahmedabad, GujaratType: Full TimeWe are inviting applications from motivated individuals for the position of Voice Process Executive. Candidates must be open to relocation to Ahmedabad, Gujarat. This role offers a remarkable opportunity for both freshers and experienced professionals to enhance their...

  • Process Associate

    2 weeks ago


    Ahmedabad, Gujarat, India Smart Lion Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Make outbound calls to insurance companies for claim status and eligibility verification.Follow up with insurance carriers based on client appointments.Track and update the status of unpaid claims.Adapt to various voice-based processes. Required Candidate profileFreshers are welcome to apply with fluent english communication.Experience in international...

  • Dental voice process

    2 weeks ago


    Ahmedabad, Gujarat, India Medusind Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionMedusind is a leading medical and dental billing and revenue cycle management company dedicated to maximizing revenue and reducing operating costs for healthcare organizations. Our highly trained team of experts provides 1:1 dedicated services with full transparency and data tracking. Medusind combines powerful technology solutions with...


  • Ahmedabad, Gujarat, India Medusind Full time ₹ 27,000 per year

    *Voice Process Opportunity*Night shift with transportation facilitySalary up to 27kGood English communication requiredReady to join immediatelyLooking for an immediate joiner who can start from tomorrow or Monday*How to Apply:*Send your resume to or or WhatsApp * *. No calls, please


  • Ahmedabad, Gujarat, India Mazda Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are seeking a proactive and tech-savvy Helpdesk Executive International Voice Process to provide first-line support to global users via voice calls. The role involves resolving and ensuring prompt and efficient customer service to international clients.Key Responsibilities:Handle incoming voice calls from international customers...

  • Process Associate

    13 hours ago


    Ahmedabad, Gujarat, India MSBC Group Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position:Process Associate (Back Office)Location:Ahmedabad(On-site)Experience:1+ YearsShift Timing:12:30 PM – 10:30 PMJob Type:Full-TimeCompany Overview:MSBC Groupis a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in delivering...

  • Sales Associate

    5 days ago


    Ahmedabad, Gujarat, India Mazda Consultancy Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Hello,We are looking for Sales Associate - Inbound International Voice ProcessJob Title: Sales Associate - Inbound International Voice ProcessShift: US ShiftLocation: AhmedabadResponsibilities:- Handle inbound calls from prospective and existing customers- Understand customer needs and requirements to offer appropriate solutions- Provide information about...