
Workforce Management Executive
7 days ago
Mandatory
Location: Pune
Experience: 4 - 6 years
Job Summary:
We are looking for a proactive Workforce Management Bench Manager to drive capacity planning, bench management, resource optimization, and client project allocations. This role ensures maximum billability, efficient utilization, and smooth project-to-project transitions while collaborating with key stakeholders to meet business goals.
Key Responsibilities:
Capacity Planning & Forecasting Partner with delivery, operations & recruitment to forecast resource needs, analyze bench strength, and ensure efficient deployment
Bench & Non-Billed Management Track non-billed resources, monitor bench strength, identify skill gaps, and maintain updated records of availability
Maximize Billability – Align resources with project needs, minimize bench time, redeploy talent, and track utilization/productivity metrics
Resource Optimization – Ensure right skill mix, coordinate with recruitment for pipelines, and reduce downtime through redeployment
Roll-Offs & Allocations – Manage smooth transitions between projects, track roll-offs, and ensure timely reallocation to new assignments
Stakeholder Management & Reporting – Collaborate with HR, L&D, and leadership; prepare reports on bench, utilization, roll-offs, and billability
Upskilling & Training – Partner with L&D to upskill bench resources and maintain workforce readiness
Requirements:
- 4–8 years in resource management / workforce planning (IT services preferred)
- Strong expertise in capacity planning, bench management, roll-offs & resource allocation
- Proficiency in MS Excel, PowerPoint, and resource management tools
- Excellent communication, stakeholder management, and problem-solving skills
- Strategic, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Why Join Us:
Drive direct impact on resource optimization & business growth
Work in a dynamic, inclusive, and innovation-focused culture
Career growth in a leading IT services organization
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