Dynamics CRM/Powerapps Technical Consultant

• Establish and maintain credibility and working relationships with other IT teams, being an ambassador for IT within the business community, supporting a customer service culture
• Proactively engages with technology groups outside of their own immediate team to influence solution decisions and outcomes
• Acts as a technical mentor to less experienced software engineers and other technicians across IT
• Manage 3rd party supplier resources in a matrix environment e.g. tech lead, scrum master
• Is responsible for the quality of all deliverables affecting software within their domain
• Keeps abreast of current and emerging technologies and actively looks for ways to incorporate technology for the overall benefit of the business
• Understands business objectives and continually seeks ways to improve business operations, efficiency and cost effectiveness

Skills and experience:

• Senior Software Engineer or Equivalent Experience
• Passionate about Dynamics 365 and Power Platform: Enthusiastic about the technologies and capabilities, including out-of-the-box features and limitations.
• Industry Knowledge: Understanding of common industry-standard business practices supported by Dynamics 365 & Power Platform.
• Technical Expertise: In-depth understanding of Dynamics 365 & Power Platform architecture, entities, relationships, security model, and customization.
• Hands-On Experience: Proficient in Dynamics 365 & Power Platform (PowerApps Portal, Canvas, Model-Driven Apps, Power Automate, Power Virtual Agents), and Dataverse.
• Development Skills: Proficient and hand-on skills in developing D365 Plugins, Actions, JavaScript, Logic Apps, Azure Functions, Web API, SSIS
• Omnichannel: Knowledge in Omnichannel is an added advantage.
• .NET and Dataverse: Strong knowledge and hands-on experience with .NET, Microsoft Dataverse Web API, and related technologies.

• CI/CD Setup: Knowledge in setting up continuous integration (CI) and continuous delivery (CD), ideally using Azure DevOps.

• Programming Languages:

Proficient in C#, JavaScript including C# unit testing.

• Azure Services, Data Migration and Integration: Good in developing Azure services, including data migration and integration services to connect Dynamics 365 with other applications and services, performance tuning, and technical documentation.
• Infrastructure as code: Good of Basic understanding of Infrastructure as code methodologies as well as tools including Terraform is an added advantage.
• Agile Methods: Familiar with Agile methodologies. Experience of working in a Product Based delivery model would be advantageous
• Coding Standards: Knowledge of coding standards and source control techniques.
• Communication Skills: Strong communication skills, both written and verbal.
• Team Player: Flexible attitude, ability to perform under pressure, and work well within a team.
  • Documentation: Excellent documentation skills.
• Service Delivery Functions: Experience in development, support, software design, or environment configuration.
• Technology Expertise: Knowledge and experience of a broad range of technologies or expertise in a single technology.
• Business Solutions: Ability to translate business goals into technology solutions.
• Matrix Management: Experience working in a matrix-managed environment with mixed teams, including contractors and outsourced vendors. Certifications & Training:
• Microsoft Certified: Dynamics 365 Fundamentals
• Microsoft Certified: Power Platform Fundamentals