Walk-In Drive II Branch Operations II Back Office II Gurgaon

2 weeks ago

Gurgaon, Haryana, India Kotak Life Insurance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

WALK IN DRIVE: 5th oct-2024

TIMIMG: 11 Am to 4 :00 Pm

Role & responsibilities :

. New Business proposal form processing.

  1. Primary underwriting.

  2. Customer Service.

  3. Renewal Calling

  4. Stale Chq Closure.

  5. Surrender Retention Retention of customers who come to branch for surrender of policy, by means of educating about benefits of long term stay and use of retention kit.

  6. ECS Sourcing Convincing and registering customers for ECS by means of educating customers about benefits from walk-in customers, renewal calling and at all touch points with customers and achieving assigned monthly targets.

  7. Driving conversion of new business by means of follow-up with sales team on requirements.

  8. Driving End to End TAT.

  9. Medical Co-ordination in medical proposal forms with medical centre, sales team and customer.

  10. Riders sourcing from walk-in customers and renewal calling.

  11. Follow-up with customers for arranging Direct Credit documents towards all types of pay-outs [ like surrender ( part or full), maturity, survival benefit etc. ]

  12. Other back office work.

  13. Receipting of Premiums new business , renewals, agency, shortfall premiums etc. all types of payments in cash and chq at branches.

  14. Banking of chqs and cash collected on previous day thru Bank appointed pick-up person.

  15. S2S Service to Sales.

Preferred candidate profile:

a. Excellent communication skills.

b. Experienced or Fresher.

Perks and benefits:

Mediclaim, Statutory benefits, Job security no Sales & No fieldwork

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