Franchisee Development Manager

2 days ago

Navi Mumbai, Maharashtra, India Yaashkrishni Food Science Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Designation :Senior Manager Franchisee Operation

Key Responsibilities:

  • Franchise Relationship Management:

    Build strong, trust-based relationships with franchise partners to drive engagement, loyalty, and business performance.
  • Operational Support:

    Provide day-to-day support to franchisees on operations, compliance and marketing to ensure adherence to company standards and SOPs.
  • Performance Monitoring:

    Regularly monitor store KPIs (sales, customer experience, inventory, etc.) and support franchisees in implementing action plans for improvement.
  • Training & Development:

    Coordinate with internal teams to ensure franchisees and their staff receive ongoing training and upskilling as per brand requirements.
  • Compliance & Audits:

    Conduct regular audits to ensure compliance with company policies and legal standards.
  • Issue Resolution:

    Act as a first line of escalation to address and resolve franchisee concerns, conflicts, or operational issues in a timely manner.
  • Reports & Data

Prepare weekly report on sales and return data and conduct a weekly presentation to the management on the outlets performance.

  • Delegation & Evaluation

    Assign daily/weekly tasks to FRMs and monitor and conduct reviews for their respective cluster outlets.

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