Restaurant Hostess
2 days ago
Job Description
- Greeting, Seating, Touring, Hotel & Restaurant Guests
- Maintains a cheerful, courteous disposition and a neat, clean and professional image.
- Allocate customers into sections of restaurant so all servers have tables
- Greets guests upon entering the restaurant and assists guests while on a waiting list
- Escorts guests to the designated table by rotation as soon possible, presents menu to each guest once they are seated.
- Arranges for booster seats or high chairs, as needed.
- Attends shift meetings on time.
- Bids farewell to guests as they leave. Ensures everything was satisfactory and invites guest to return.
- When not seating customers you help to clear the tables
- Understands and responds to customer requests for assistance.
- You must always be attentive to the front door, be aware of who is coming and going. All customers should be properly greeted and given menu.
- Responds calmly to angry guests and notifies restaurant managers of situation.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Capable of communicating effectively verbally and in writing in English to respond clearly to customer requests
- Take Feedback:- Give feedback form to guest & collect feedback.
- Ensure background music & other guest amenities are operational.
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