Hostess

3 days ago


Bengaluru, Karnataka, India Clarks Exotica Convention Resorts & Spa Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Role & responsibilities

  • Warmly welcome guests upon arrival and escort them to their tables with professionalism.
  • Manage table reservations, guest seating, and waiting lists efficiently.
  • Coordinate with the restaurant and service team to ensure smooth dining operations.
  • Maintain an updated knowledge of menu items, daily specials, and restaurant promotions.
  • Ensure guest satisfaction by addressing inquiries and resolving concerns politely.
  • Assist in upselling food and beverage items to enhance guest experience and revenue.
  • Maintain cleanliness and presentation standards of the reception and dining area.
  • Record guest preferences and feedback to enhance personalized service.
  • Support the F&B team in achieving service excellence and operational goals.
  • Follow all company grooming, hygiene, and safety standards.

Preferred candidate profile

  • Pleasant personality with excellent communication and interpersonal skills.
  • Previous experience in a 4 or 5-star hotel or fine dining restaurant preferred.
  • Strong customer service orientation with a positive and welcoming attitude.
  • Well-groomed, confident, and professional in appearance and behavior.
  • Ability to multitask and remain calm under pressure.
  • Basic knowledge of food and beverage service standards.
  • Flexible to work in shifts, weekends, and holidays as per operational needs.

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