Brand Hostess

5 days ago

Bengaluru, Karnataka, India sheelaa Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role Overview:

As our Brand Hostess, you are the welcoming face and voice of House of Soul. Youll create a seamless, uplifting experience for every visitorwhether in-store, on the phone, or booking an appointment. You will embody our brand's values of warmth, professionalism, and spiritual wellness, ensuring each interaction reflects our world-class standards.

Key Responsibilities:

  • Greet and assist in-store clients, offering a warm and professional welcome
  • Manage incoming calls, providing information about services, products, practitioners, and appointments
  • Schedule and coordinate appointments for practitioners using our booking system
  • Represent House of Soul's brand and values in every client interaction
  • Maintain a serene, organized, and inviting front desk/reception area
  • Handle queries, resolve minor issues, and escalate concerns as needed
  • Assist with basic client intake and registration processes
  • Support practitioners with appointment logistics and client flow
  • Keep accurate records of appointments, calls, and walk-ins
  • Acting as an emcee or presenter at events, creating content for brand videos, or providing a media presence.
  • Provides expert advice and recommendations on various aspects of wellness.
  • Contribute to a harmonious and spiritual environment for both clients and team
  • Montor, review, respond and ensure client feedback in-store, on google and other social media platform
  • Professionally handling clients' complaints and ensuring satisfaction.
  • Aims to create a seamless and supportive experience, allowing clients to focus on their spiritual wellness journey

Who You Are:

  • Exceptionally well-groomed, with a positive and welcoming demeanour
  • Excellent communication skills (English, Hindi)
  • Prior experience in hospitality, wellness, or luxury retail preferred
  • Tech-savvy with experience in appointment management/CRM systems
  • Calm under pressure, able to multitask and prioritize
  • Deeply aligned with the values of wellness, transformation, and client care
  • Enthusiastic about representing a celebrity brand and being the first point of contact

Perks & Benefits:

  • Work in a high-vibe, spiritual environment
  • Opportunity to learn from leading practitioners in the wellness industry
  • Opportunities to be part of festival campaigns and cosmic events.
  • Collaborative, learning-focused environment.
  • Growth opportunities as House of Soul expands as a Marketplace

Qualifications

  • Bachelor's or Master's degree in Marketing, Business Administration, Communications, or a related field.
  • Creative and detail-oriented, with a strong sense of visual presentation.
  • Comfortable with desk-based, computer-focused work.
  • Proficient in digital tools such as Google Workspace, Canva, Excel, and social media platforms.
  • Passion for spiritual, holistic, or lifestyle brands is a plus.
  • 0-2 Years experience in related domain

Ready to be the heart of our client experience? Apply today and join us in transforming lives, one warm welcome at a time

Apply –

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