Key Account Executive

Locations: Ludhiana, Pantnagar, Manesar, Faridabad, Ranchi, Patna, Lucknow, Jaipur, Asansol, Mandideep

About the company:
Uniserve is a service outsourcing firm catering to clients across the globe and experienced in outsourcing services to ed tech, IOT, Insurance, Travel, Software dev, Website designing, Marketing and other interesting domains.

Job Summary:

Uniserve is seeking experienced Key Account Managers (KAMs) to oversee and manage relationships with our key corporate clients across various industries. As a KAM, you will be responsible for driving revenue growth, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling our outsourcing services. If you have a strong background in sales, account management, and relationship-building, and thrive in a challenging and dynamic environment, we invite you to join us in delivering exceptional service and value to our clients.

Job Responsibilities:

• Develop and maintain strong relationships with key decision-makers and stakeholders in target industries, including manufacturing, utilities, and infrastructure.
• Prepare and deliver compelling sales presentations and demonstrations to prospects, showcasing the features and benefits of our IoT products.
• Proactively generate leads and identify sales opportunities for IoT-based waterflow meters in the Indian territory through targeted calling campaigns and prospecting activities.
• Serve as the primary point of contact and trusted advisor for key corporate clients, building and maintaining strong relationships to drive retention and loyalty.
• Understand the unique business needs and objectives of each client, and develop tailored solutions to meet their outsourcing requirements.
• Collaborate with internal teams, including sales, operations, and customer support, to ensure seamless service delivery and customer satisfaction.
• Identify opportunities for upselling and cross-selling additional services to existing clients, maximizing revenue potential and client value.
• Develop account plans and strategies to achieve revenue targets and business objectives, regularly reviewing and adjusting plans as needed.
• Conduct regular business reviews and meetings with clients to assess performance, address issues, and identify opportunities for improvement.
• Stay updated on industry trends, market developments, and competitor activities to inform strategic decisions and initiatives.
• Provide regular updates and reports on client performance, account activities, and revenue forecasts to management.

Job Requirements:

• 1-5 years of experience in sales, account management, or business development, preferably in the outsourcing or services industry.
• Strong understanding of corporate sales processes and account management principles, with a proven track record of success in managing key accounts.
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with clients at all levels.
• Strategic thinker with a results-oriented mindset, capable of developing and executing account plans to achieve business objectives.
• Ability to multitask and prioritize effectively in a fast-paced and dynamic environment, managing multiple client accounts simultaneously.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Experience in B2B/B2C sales, preferably in the Indian territory, with a focus on selling SaaS platforms or IoT products.
• Strong understanding of corporate sales processes and techniques, with experience selling to industries such as manufacturing, hospitality, education, healthcare, and real estate.
• Flexibility to travel within assigned territories as required.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.