Customer Support Executive – Razorpay Process

5 days ago

Attibele, Karnataka, India 1 Point 1 Solutions Ltd Full time ₹ 3,00,000 - ₹ 3,24,000 per year

Customer Support Executive – Razorpay Process published

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Job Details Location: AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068

Employment Type: Full-time

Work Type: on-site

No of Openings: 40

Created At: 09 October 2025

Updated At: 10 October 2025

Salary: INR / monthly

Application Deadline: Not specified

Description:

Customer Support Executive – Razorpay Process

Location: On-site – [Office Location based on allocation]

Process :Razorpay

Employment Type: Full-time

  • Salary / CTC: Freshers: ₹25,000 CTC (₹20,000 Take Home)
  • Experienced: ₹27,000 CTC (₹22,000 Take Home)
  • 1 Years Exp: ₹30,000 CTC (₹25,000 Take Home)
  • Shift & Working Days: Shift: 8 AM – 8 PM (Any 9 hours)
  • 6 working days with 1 rotational weekly off
  • Experience Required: Freshers & Experienced candidates welcome
  • 1 year relevant experience preferred for higher CTC
  • Educational Qualification:12th Pass / Graduate (Any Stream)
  • Required Skills & Competencies: Excellent verbal and written communication in English & Hindi
  • Strong customer handling and problem-solving abilities
  • Basic computer literacy (MS Office, typing, navigation, CRM tools)
  • Ability to multitask in a high-volume environment
  • Interpersonal skills and professional attitude
  • Nice-to-Have Skills: Experience in fintech or BPO customer support
  • Familiarity with payment platforms and financial transactions
  • Roles & Responsibilities: Handle inbound and outbound queries for Razorpay services
  • Provide clear, accurate, and timely information to customers
  • Maintain CRM or tracking systems with customer interactions
  • Escalate unresolved issues to the relevant department
  • Follow process guidelines and quality standards
  • Support the team in achieving daily and weekly targets
  • Ensure compliance with company policies and KYC norms

Hiring Need :Immediate

Skills: Customer Support / BPO Handling × Inbound & Outbound Call Handling × Excellent Communication in English & Hindi × Problem Solving × Basic Computer Skills ×Experience in Fintech or Payment Platforms × CRM Handling × Lead Generation & Follow-up ×0

Experience: Not specified

Qualification Requirements: 12th

About the Company Name: One Point One Solutions Private Limited

Address:

Area: Hosur Rd, Krishna Reddy Industrial Area

City: Bangalore

Pincode: 560068

Street: AKR Infinity, 3rd Floor, Sy No. 113

Location Link: View on Map

Hiring Need: Immediate

Languages: English, Hindi

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