Customer Support Executive
7 days ago
Customer Support Executive – Razorpay Process published
Edit
Job Details Location: AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068
Employment Type: Full-time
Work Type: on-site
No of Openings: 40
Created At: 09 October 2025
Updated At: 09 October 2025
Salary: INR / monthly
Application Deadline: Not specified
Description:
Customer Support Executive – Razorpay Process
Location: On-site – [Office Location based on allocation]
Process: Razorpay
Employment Type :Full-time
- Salary / CTC: Freshers: ₹25,000 CTC (₹20,000 Take Home)
- Experienced: ₹27,000 CTC (₹22,000 Take Home)
- 1 Years Exp: ₹30,000 CTC (₹25,000 Take Home)
- Shift & Working Days: Shift: 8 AM – 8 PM (Any 9 hours)
- 6 working days with 1 rotational weekly off
- Experience Required: Freshers & Experienced candidates welcome
- 1 year relevant experience preferred for higher CTC
- Educational Qualification:12th Pass / Graduate (Any Stream)
- Required Skills & Competencies: Excellent verbal and written communication in English & Hindi
- Strong customer handling and problem-solving abilities
- Basic computer literacy (MS Office, typing, navigation, CRM tools)
- Ability to multitask in a high-volume environment
- Interpersonal skills and professional attitude
- Nice-to-Have Skills: Experience in fintech or BPO customer support
- Familiarity with payment platforms and financial transactions
- Roles & Responsibilities: Handle inbound and outbound queries for Razorpay services
- Provide clear, accurate, and timely information to customers
- Maintain CRM or tracking systems with customer interactions
- Escalate unresolved issues to the relevant department
- Follow process guidelines and quality standards
- Support the team in achieving daily and weekly targets
- Ensure compliance with company policies and KYC norms
Hiring Need: Immediate
Skills: Customer Support / BPO Handling × Inbound & Outbound Call Handling × Excellent Communication in English & Hindi × Problem Solving × Basic Computer Skills ×Experience in Fintech or Payment Platforms × CRM Handling × Lead Generation & Follow-up ×0
Experience: Not specified
Qualification Requirements: 12th
About the Company Name: One Point One Solutions Limited- 1Point1
Address:
Area: Hosur Rd, Krishna Reddy Industrial Area
City: Bangalore
Pincode: 560068
Street: AKR Infinity, 3rd Floor, Sy No. 113
Location Link: View on Map
Hiring Need: Immediate
Languages: English, Hindi
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Attibele, Karnataka, India 1 Point 1 Solutions Ltd Full time ₹ 3,00,000 - ₹ 3,24,000 per yearCustomer Support Executive – Razorpay Process published Edit Job Details Location: AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068 Employment Type: Full-time Work Type: on-site No of Openings: 40 Created At: 09 October 2025 Updated At: 10 October 2025 ...
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