Assistant Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables.
• Provide all administrative support to the Facilities Management team
• Responsibilities
• Be accessible for escalation of all FM related issues for the facility
• Oversee the Helpdesk work process
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Vendor invoices processing aligned with BA Continuum Solution's finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Effectively manage ECRES to ensure an on time deliverable system
• Set stretch targets for self to achieve maximum team performance
• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to client and other reports as required
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews
• Ensure immediate response to Priority Calls
• Evaluates records to forecast department personnel requirements
• Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
• Inspect the turn out and attendance of the staff and sign the shift register
• Oversee the Housekeeping Services during the 'shift
• Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day
• Inspect the turn out and attendance of the staff and sign the shift register
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
• Keep stock of all consumables
• Ensure orders are dispatched in time and follow up with the stores to ensure timely supply
• Adhere to the Client procurement procedures
• Generate Monthly Management Reports in the agreed format to the FM
• Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions
• Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM
• Be responsible for adherence of all FM procedures for the facility assigned
• Performs additional job duties as requested
• Property Operations
• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by BA Continuum Solution
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Vendor invoices processing aligned with BA Continuum Solution's finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report and other reports as required
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews
• To ensure timely and accurate completion of FM reports pertaining to soft services

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.