Insurance Consulting

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

• Leading requirement gathering sessions through methods like stakeholder interviews,

workshops, and surveys to capture functional, non-functional, and technical

requirements, ensuring alignment with business needs, user pain points, and strategic

objectives.

• Translating complex business needs into functional specifications, ensuring clear

communication between business stakeholders and technical teams for seamless solution

delivery.

• Applying in-depth domain knowledge of Property & Casualty (P&C) Insurance, Life

Insurance, Health Insurance, Commercial Insurance, or Personal Insurance to support

the design and implementation of tailored solutions that meet client requirements.

• Facilitating change management processes, including user training, system testing, and

post-implementation support, to ensure smooth transitions for stakeholders and end[1]users.

• Creating and maintaining documentation related to business analysis activities, including

user stories, process maps, user acceptance criteria, and business cases, ensuring

transparency and consistency across project teams.

• Utilizing Root Cause Analysis (RCA) techniques to identify the underlying causes of

business problems, gaps, or inefficiencies in the insurance processes, providing actionable recommendations for improvement

Your Profile

• 5 to 10 years of Experience on Digital Transformation/ Business Analysis/ Process
• Consulting
• Master's degree in business administration.
• Proven experience as a Business Analyst on insurance domain projects, with a deep
• understanding of industry processes, regulations, and technology applications specific to
• P&C Insurance, Life Insurance, Health Insurance, Commercial Insurance, or
• Personal Insurance.
• Experience in driving process optimization, process improvement initiatives, and
• standardizing workflows to enhance efficiency and ensure consistency across insurance
• operations.
• Strong expertise in at least two or more areas of insurance: Life Insurance, Health
• Insurance, Property & Casualty Insurance, Claims Management, Underwriting, and
• Risk Management.

What you will love about working here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Ref. code

227076-en_GB

Posted on

24 Sep 2025

Experience level

Experienced Professionals

Contract type

Permanent

Location

Mumbai

Business unit

INVENT

Brand

Capgemini Invent

Professional communities

Strategy & Transformation