Client Services Manager

3 days ago

Bengaluru, Karnataka, India Shubharambh Productions pvt ltd Full time

About Us:

Shubharambh Productions Private Limited is a fast-growing creative production company specializing in event management, media, and branding services. We're passionate about delivering exceptional experiences to our clients and are looking for a dynamic professional to join our client servicing team.

Role Overview:

  • We are seeking a smart, energetic, and driven Client Service Manager to manage client relationships, coordinate project delivery, and ensure client satisfaction.

  • The ideal candidate should have excellent communication skills and a proactive attitude to handle clients confidently and professionally. Key Responsibilities:

  • Act as the primary point of contact for assigned clients

Understand client requirements and communicate them effectively to internal teams

Coordinate with creative, production, and operations teams to ensure timely project delivery

Maintain long-term relationships with clients and ensure a high level of customer satisfaction

Address client queries and resolve issues with a solutions-first approach

  • Assist in preparing client proposals, presentations, and reports

Manage project timelines and budgets in collaboration with internal stakeholders

Identify opportunities to upsell or expand service offerings to existing clients. Requirements:

  • Minimum 1.5 years of experience in client servicing, account management, or a related field Strong interpersonal and communication skills (both written and verbal)
  • Ability to multitask and manage time effectively under pressure Energetic, smart, and self-motivated with a proactive attitude
  • A team player with strong organizational skills Proficiency in MS Office (Word, Excel, PowerPoint) Experience in media, advertising, or event production is a plus What We Offer:
  • A dynamic and creative work environment
  • Opportunities for professional growth
  • Collaborative and supportive team culture
  • Flexible compensation based on your interview performance and potential

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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