Internship To Fulltime I Call Centre

1 week ago

Delhi NCR, India Hcxp Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Experience: 0 to 4 years

Industry: Automotive Pre-owned Two-Wheelers

Work Days: 6 days/week (Sunday mandatory; weekly off rotates)

Shift: Rotational Day Shift (9 hours)

About the Company

Our client is a fast-growing full-stack startup in the pre-owned two-wheeler industry, enabling seamless buying and selling experiences through a mix of online inventory and physical retail touchpoints. With transparent pricing, 6-month warranties, and top-quality bikes, they're building trust in a fragmented market

Role Overview

We're seeking a motivated Inside Sales Executive to drive customer engagement over the phone, converting interest into sales of pre-owned two-wheelers and related services. This role is ideal for someone with a flair for sales, a friendly demeanor, and a resolve to meet targets.

Key Responsibilities

  • Conduct inbound and outbound calls to assist customers in purchasing pre-owned two-wheelers
  • Build awareness and upsell add-ons such as extended warranties, insurance, and EMI options
  • Achieve and exceed sales targets and productivity metrics
  • Maintain accuracy and compliance—ensuring no mis-selling
  • Collaborate with showroom and field teams for smooth handovers and follow-ups
  • Capture customer feedback and insights to improve sales campaigns
  • Respond promptly to internal communications and support operational needs

Requirements

  • 1–4 years of experience in inside sales, tele-sales, or customer acquisition (automotive sales a plus)
  • Exceptional verbal communication and persuasive skills
  • Bachelor's degree (minimum education requirement)
  • Strong integrity and ownership mindset in compliance and customer care
  • Comfortable working in a fast-paced, target-driven environment
  • Ability to work rotational shifts including Sundays

Language Skills: Proficiency in English and Hindi is mandatory. Knowledge of regional languages is an advantage.

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