Administrative Officer

4 days ago


Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time

Administrative Officer PhD Assistance Company

Roles and Responsibilities:

1. Branch Operations & Management:

  • Oversee daily operations of the branch and ensure smooth workflow.
  • Implement company policies and ensure compliance with academic and ethical standards.
  • Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support.

2. Team Leadership & Supervision:

  • Manage and mentor a team of research associates, content writers, editors, and support staff.
  • Set performance goals and monitor team progress.
  • Provide training and guidance to improve research quality and client satisfaction.

3. Client Relationship Management:

  • Interact with PhD scholars and guide them through the research assistance process.
  • Address client queries, concerns, and provide customized solutions.
  • Ensure high customer satisfaction and build long-term relationships.

4. Sales & Business Development:

  • Drive revenue growth by acquiring new clients and maintaining existing ones.
  • Develop marketing strategies to promote the company's PhD assistance services.
  • Collaborate with universities, research institutions, and scholars to expand business opportunities.

5. Research Quality & Compliance:

  • Ensure all research work meets academic integrity and plagiarism-free standards.
  • Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices.
  • Stay updated with research trends, university guidelines, and publication standards.

6. Financial & Administrative Responsibilities:

  • Manage branch budgets, expenses, and financial targets.
  • Prepare reports on sales, operations, and client feedback for senior management.
  • Ensure proper documentation and record-keeping of research projects.

7. Collaboration & Networking:

  • Build relationships with professors, universities, and research institutions.
  • Represent the company at academic conferences, seminars, and research forums.
  • Identify potential partnerships and collaborations to enhance service offerings.

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