guest services officer

Key Responsibilities: Guest Service & Operations:Provide a warm and friendly welcome to all guests upon arrival and throughout their stay.Handle check-in, check-out, room assignment, and billing efficiently using the Property Management System (PMS).Respond promptly to guest inquiries, requests, and complaints in a professional and courteous manner.Ensure...

We are looking for a highly skilled and experienced Front Office Guest Relation Executive / Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations, guest relations, and supervision.Roles and ResponsibilityManage front office operations, ensuring seamless day-to-day...

Job Description POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make...

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationSheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to...

Job Description POSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. ...

Key Responsibilities: Operational Responsibilities:Handle guest check-in, check-out, and room assignments efficiently following IHG brand procedures.Ensure accurate posting of charges, handling of cash, and maintenance of front office floats.Answer guest inquiries promptly through phone, email, and in person, providing accurate hotel and local...

Were Hiring Guest Relations Executive (GRE) | ChennaiLocation: Perumbakkam, ChennaiDepartment: Guest Relations / Front OfficeWork Type: Full-time | On-siteExperience: 04 years preferredWork Schedule:Mandatory working on Saturdays and SundaysRotational week off during weekdaysRole & responsibilitiesWere looking for a Guest Relations Executive (GRE) who is...

Key Responsibilities:Welcome every customer with warmth, maintaining a friendly and professional attitude.Understand guest needs and assist them in choosing sweets, savories, and gift items.Provide accurate information about products, ingredients, shelf life, and pricing.Suggest suitable products or gift packs based on the occasion or customer...

Complete responsibility for hygiene, bed making, maintenance and cleanliness of area to meet hotel standards. Provides effective amenity and mini bar services in guest rooms.

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment...