Process Executive

4 days ago

Agra, Uttar Pradesh, India Abhaya International Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Process Executive

Job Description:-

Responsible for executing operational processes accurately and efficiently to support the businesss service delivery goals. The Process Executive acts as a key link between systems, internal teams, and client operations, ensuring quality and consistency in process execution.

Job Duties and Responsibilities:-

  • Perform day-to-day operational tasks in accordance with established guidelines and timelines.
  • Monitor and manage assigned workflows to ensure smooth process execution.
  • Handle data entry, documentation, and reporting tasks with high attention to detail.
  • Escalate process deviations or system issues to supervisors in a timely manner.
  • Collaborate with cross-functional teams to resolve queries and ensure end-to-end process efficiency.
  • Ensure compliance with standard operating procedures (SOPs), quality, and security policies.
  • Continuously review and improve process efficiency through proactive feedback and support.

Job Requirements:-

  • Strong attention to detail and accuracy in handling data or transactions.
  • Good verbal and written communication skills.
  • Ability to work under pressure and meet deadlines.
  • Basic analytical and problem-solving skills.
  • Willingness to work in shifts, if required.
  • Time management and organizational abilities.
  • Fast learner with the ability to follow instructions precisely.

Preferred:-

  • A minimum of 2 years of experience in a BPO, back-office, or process-driven role.
  • Basic certifications in process management, data entry, or customer service are an added advantage.
  • Familiarity with Microsoft Office tools (especially Excel and Word); knowledge of ERP or CRM software

Education:-

Graduate in any discipline

Key Skills:-

Data processing ; Communication and coordination ; Process adherence ; Time management ; Data entry and Typing skills

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