Admin and Customer Support

18 hours ago

Agra, Uttar Pradesh, India Proplaw Conveyancing Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Office Assistant and Customer Support Property Conveyancing Firm (Overseas Role)

Location: Remote (India-based, working Australian hours)

Company: PropLaw Conveyancing, Melbourne

About Us

PropLaw Conveyancing is a Melbourne-based conveyancing practice known for attention to detail, client care, and expertise in the fine print of property transactions. As our client base continues to grow, we are looking for a motivated Office Assistant and Customer Support Manager to join us on a journey to build our overseas support team.

This is a fantastic opportunity to build a long-term career in property law administration while gaining exposure to Australian conveyancing systems and processes. You will grow with us as our overseas team grows.

The Role

This is a full-time role supporting our Melbourne office remotely. You will work closely with our licensed conveyancer and director, handling client communication, file preparation, and administrative tasks to ensure smooth transactions for our clients. This is a remote position, so you must have a quiet location to work from with an adequate computer system and a reliable internet connection with power backup.

  • Training Period (Month 1): Comprehensive training provided.
  • Stipend Period (Months 2 and 3): 10,000 INR per month.
  • Salary (from Month 4 onwards): 25,000 INR per month.

Key Responsibilities

  • Assist with client onboarding and set up new client files.
  • Prepare, draft, and organise conveyancing documents.
  • Handle emails and phone calls with professionalism.
  • Liaise with clients, brokers, agents, and other stakeholders as directed.
  • Manage and update case management and conveyancing software.
  • Conduct searches, compile data, and perform administrative tasks.

  • Support the team in meeting deadlines and compliance requirements.

  • You will also be expected to run social media promotions and handle some artwork on the design portals.

About You

We're looking for someone with:

  • Hunger to learn whatever is thrown at you.

  • Excellent written and spoken English communication skills or ability to learn and pick up these skills.

  • Strong attention to detail and organisational skills.

  • A professional, client-first attitude.

  • Basic understanding of accounting fundamental and mathematical calculations.

  • Tech-savvy with computer skills, the ability to quickly learn new systems and programs.
  • Reliability and willingness to work Australian business hours (starting between 4-5 am IST and finishing by 12-1 pm IST). This can be slightly flexible.

  • Previous experience is not necessary as we are looking for someone who can learn quickly and pick up the required skills, but some experience in administration, legal support, or client service will be highly regarded (though not essential).

  • Once you have mastered the skills and fully understand the business and operations, we expect you to move up to a managerial position and be able to hire and train other staff members in a similar role, to build up a team.

Why Join PropLaw Conveyancing?

  • Be part of a reputable Melbourne-based conveyancing firm.
  • Gain unique international exposure to Australian property law processes.
  • Develop skills in modern conveyancing software and systems.
  • Long-term, stable career path with opportunities to grow.
  • Supportive leadership and structured training provided.

How to Apply

If you are organised, eager to learn, and excited about building a career in conveyancing support, we would love to hear from you. Apply via this website or email to

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