HubSpot Consultant

Location: Pune

Employment Type: full-time

Job Details

Job Description: HubSpot Specialist – Enterprise Sales Hub Focus

Department: Digital Transformation / Technology Services

About the Role

Systems Plus is seeking an experienced HubSpot Specialist with deep expertise in HubSpot Enterprise, especially Sales Hub and Service Hub. This role will work closely with our internal teams and enterprise clients to design, implement, optimize, and scale HubSpot solutions that align with complex B2B sales processes and customer-experience operations.

You will serve as the subject-matter expert responsible for mapping business requirements into HubSpot architecture, driving system configuration, managing CRM data quality, and ensuring strong user adoption across sales, marketing, and service teams.

This is a hands-on specialist role for someone who has led multiple end-to-end HubSpot Enterprise implementations and can operate with autonomy, strategic thinking, and strong client-facing abilities.

Key Responsibilities
HubSpot Implementation & System Architecture

• Lead end-to-end configuration of HubSpot Sales Hub Enterprise and Service Hub Enterprise, ensuring alignment with client business models and sales operations.
• Architect scalable workflows, pipelines, properties, automation sequences, ticketing structures, and reporting dashboards.
• Define and optimize complex B2B sales processes within HubSpot, including lifecycle stages, lead handoff, deal management, and forecasting structures.
• Integrate HubSpot with existing tech stack tools (ERP, CPQ, e-commerce, data platforms, etc.) using native integrations or middleware as needed.

Sales Process Mapping & Optimization

• Work directly with sales, operations, and leadership stakeholders to translate business requirements into HubSpot process flows.
• Diagnose current-state sales processes and design improved future-state workflows that reflect best practices and enterprise-grade scalability.
• Standardize process governance across multiple business units, product lines, and regional teams.

Data Management & CRM Hygiene

• Conduct extensive contact, company, and deal record cleanup, ensuring data accuracy, deduplication, and normalization.
• Set up and maintain data quality rules, property governance, and enrichment strategies.
• Design and implement data-management operating procedures for ongoing CRM health.

Training, Enablement & User Adoption

• Develop and deliver tailored training programs for sales, marketing, and service teams on HubSpot usage and best practices.
• Create onboarding materials, guides, and documentation for new users and teams.
• Drive ongoing user adoption, identifying gaps in usage and implementing corrective actions through coaching, workflow adjustments, and system improvements.

Reporting, Dashboards & Insights

• Build advanced sales and service dashboards, forecasting tools, and performance reports that drive data-driven decision-making.
• Work with leadership to define KPIs and translate them into HubSpot reporting structures.
• Ensure data accuracy within reporting frameworks across the CRM.

Project Leadership & Client Management

• Serve as the functional and technical lead for HubSpot projects, working alongside PMs, technical teams, and client stakeholders.
• Manage project timelines, deliverables, documentation, and communication.
• Provide strategic guidance on CRM best practices, change management, and process optimization.

Required Skills & Qualifications
Technical & Platform Expertise

• 4–7+ years of hands-on HubSpot experience with HubSpot Enterprise (Sales Hub Enterprise required; Service Hub Enterprise strongly preferred).
• Proven experience leading HubSpot implementations for complex, multi-team organizations.
• Strong command of workflows, sequences, custom properties, permissions, roles, pipelines, knowledge base, SLAs, and ticketing systems.
• Experience integrating HubSpot with ERPs, marketing automation tools, data warehouses, or customer-facing systems.
• Solid understanding of RevOps concepts and lifecycle management.

Sales Operations & Business Process Knowledge

• Deep experience mapping and optimizing sales processes within CRM systems.
• Understanding of B2B sales structures (leads, MQL/SQL frameworks, pipeline forecasting, sales stages, handoffs, renewals).
• Experience working with sales leaders, frontline reps, and operational teams.

Data & Reporting Skills

• Strong data-governance and CRM hygiene skills, including deduplication, data migration, CSV imports, and property management.
• Ability to create executive-level dashboards and operational reports.

Soft Skills & Consulting Attributes

• Excellent communication and facilitation skills, with the ability to train and influence cross-functional stakeholders.
• Strong documentation, organizational, and project-management skills.
• Ability to operate autonomously in a consulting environment with shifting priorities.
• Experience working with fast-moving enterprise clients and multi-stakeholder teams.

Nice to Have

• HubSpot certifications (Sales Hub, Service Hub, CMS, RevOps, Solutions Partner certifications, etc.).
• Experience with B2B manufacturing, automotive, performance, or aftermarket products industries (helpful given client project types).
• Experience with Salesforce or other CRMs (for migration or comparative architecture work).

Engagement Details

• Contract role with potential for extension based on project needs.
• Remote working arrangement with some overlap required for US time zones.
• Must be available for client workshops, training sessions, and implementation sprints.

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