IND - Project Manager ERP/SaaS Implementations

10 hours ago

Chennai, Tamil Nadu, India NexInfo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Nexinfo:

NexInfo is a premier consulting firm founded in 1999. We have been in business for 25+ years and work with clients of all sizes to achieve 'Operational Excellence' using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with most clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA.

Role Overview:

We are looking for an experienced Project Manager – Enterprise SaaS Implementations to lead large-scale Zenoti implementations for enterprise customers. This role will be responsible for driving end-to-end program delivery, managing complex stakeholder environments, and ensuring successful enterprise rollouts of the Zenoti platform.

The ideal candidate will have strong experience managing ERP/SaaS implementations, data migrations, integrations, and enterprise customer deployments.

Key Responsibilities:

  • Lead end-to-end delivery of enterprise-scale Zenoti implementations
  • Manage project scope, timelines, budgets, risks, and dependencies
  • Drive multi-location, multi-brand customer rollouts
  • Lead data migration, integration, and cutover planning
  • Own UAT coordination, Go-Live readiness, and hypercare phases
  • Act as the primary point of contact for enterprise client stakeholders
  • Develop and maintain project roadmaps, RAID logs, and executive dashboards
  • Drive Agile/Hybrid delivery models across cross-functional teams
  • Ensure adherence to delivery governance, SLAs, and quality standards

Required Skills & Qualifications:

  • 10–15 years of overall experience in project/program management
  • Minimum 5+ years managing enterprise SaaS or ERP implementations
  • Experience with platforms such as Zenoti, SAP, Oracle, Salesforce, Microsoft Dynamics, ServiceNow, Netsuite, or similar
  • Proven experience in data migration, integrations, and system cutovers
  • Strong experience managing enterprise stakeholders (CXO, VP, Operations, IT)
  • Hands-on experience with Jira, Smartsheet, MS Project, Freshdesk, or similar tools
  • Strong communication, leadership, and risk-management skills

Preferred Qualifications

  • Experience in Salon, Spa, Wellness, Retail, Hospitality, or Healthcare domains
  • PMP / PRINCE2 / CSM / SAFe certifications
  • Experience in global delivery and multi-country implementations

Experience Required: 10–15 years

Seniority level: Intermediate

Employment type: Full time

Work location: Chennai

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