US Payroll Specialist

1 week ago


Chennai Hyderabad Pune, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Should have an experience in handling US Payroll & Garnishments (Set-up & Payments)

    • Should have interacted with Client & Leadership authorities

    • Experienced in handling client escalations

    • Should have excellent communication skills to interact with the client

    • Should be a self-driven person

    • Experience in allocating the inputs and get things completed within the specified timeline

    • Preparing and sharing reports with the client and internal stakeholders

    • SOP writing & process flow creation

    • Prior transition experience is an added value

    • Experienced in Workday

    • Time & Labor exceptions

    • Payroll processing, Gross to net validation

    • Tax setup, validation and reconciliation

    • Garnishment processing and validation

    • Respond to payroll inquiries (Calls and Emails)

    • GL reconciliation, journal entry preparation and posting

    • Recognize a Non-standard situation and alert  Team Manager.  Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.

    • Manage Team queries in a scientific and systematic manner SOPS, FAQ's, system etc.

    • Quality Control and Quality Audits for team performance

    • To own and maintain changes to relevant Process Documentation, Training and Certification Modules

    • Demonstrate an ability to train associates in the Domain. Train new joiners & administering certification

    • Ability to interact with clients

    • Work on higher complexity areas and perform additional responsibilities such as reporting of MIS, and query management.

    • Responsible for a team of SPE and SME

    • Adhering to Client SLA and KPI's


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