Product Support Advisor

6 days ago

Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Project Role: Product Support Tech Advisor

Experience: 4-7 Years

Job Location: Bangalore

Skills: SQL Server, Hadoop, Spark, Scala

Shift: US/UK Shifts

Job Description Summary

ROLE AND RESPONSIBILITIES

• Perform data analysis and troubleshooting on open incident / issue

• Explore the data and understand if any discrepancy is found

• Document, communicate and analyze data discrepancy.

• Knowledge of operational processes (e.g. ITIL)

• Identify any issue on programming code and provide the technical solution/workaround.

• Effectively articulate findings or results, data trends and able to come up conclusions.

• Create SQL database queries to verify published data requests, retrieve specific data sets and results as needed for validation purposes.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelors Degree in Computer Science/Information Technology/Engineering or equivalent.

• At least a minimum of 3+ years of work experience in related field is required.

• Demonstrates strong problem solving and business analytical skills.

• Demonstrates strong understanding of complex concepts and processes.

• Has initiative to learn and is self-motivated to attend to client needs and resolve concerns with minimal supervision.

• Ability to communicate effectively with various levels of the organization.

• Strong organizational and time management skills are required.

• Proficiency in MS Office applications especially in Excel (perform data quality analysis) is essential.

• Good team player

• Healthcare knowledge would be a plus.

PREFERRED SKILLS

  • SQL programming (Intermediate to advanced): how to write SQL queries must have
  • Hadoop Technology Stack
  • Spark (Scala based) reading and understand the code must have
  • Cloudera and Databricks experience – Nice to have
  • HIVE – Must have
  • Impala – Must have

  • Learning Support Advisor

    1 day ago

    Bengaluru, Karnataka, India Leafkart Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role DescriptionThis is a full-time on-site role for a Learning Support Advisor, located in Bengaluru. The Learning Support Advisor will be responsible for providing exceptional customer support, ensuring customer satisfaction, and offering technical support. They will handle customer inquiries, resolve issues, and communicate effectively with customers to...

  • Product Advisor

    3 days ago

    Bengaluru, Karnataka, India Savvy Search Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Product Advisor Location: Bangalore About the Employer: Join a well-established matchmaking and relationship platform known for its commitment to helping individuals find life partners through innovative tech-driven services and human support.Job Overview: As a Product Advisor, you'll engage directly with potential customers via outbound calls...

  • Learning Support Advisor-EdTech

    1 day ago

    Bengaluru, Karnataka, India Leafkart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Learning Support Advisor in Bengaluru. The Learning Support Advisor will provide technical support, assist with customer inquiries, ensure customer satisfaction, and facilitate communication between customers and technical teams. The role includes addressing and resolving technical issues, providing...

  • Customer Support Advisor

    6 days ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    || International Customer Support Advisor ||"Candidates who are in Bangalore are only preferred for this role"To schedule a Interview connect to - HR Rusha: Job Summary:As an International Customer Support Advisor, you will be responsible for delivering exceptional service and support to customers from various global regions. You will handle inquiries,...

  • Product Lifecycle Advisor

    1 day ago

    Bengaluru, Karnataka, India ExxonMobil Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title - Product Lifecycle AdvisorDear Candidates,Greetings from ExxonMobilPlease copy and paste the below link into your browser to apply for the position in the company website.Link to apply: Please find below JD,What role you will play in our teamThe Product Lifecycle Management Expert serves as the key operational interface between business,...

  • Advisor, Product Management

    3 weeks ago

    Bengaluru, Karnataka, India Fiserv Full time

    Location: Pune, Bangalore, Noida Experience range: 9 to 13 Years What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality...

  • Advisor, Product Management

    3 weeks ago

    Bengaluru, Karnataka, India Fiserv Full time

    Location: Pune, Bangalore, NoidaExperience range: 9 to 13 YearsWhat you should know about us:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are...

  • Advisor, Product Management

    1 day ago

    Bengaluru, Karnataka, India Fiserv Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Location: Pune, Bangalore, NoidaExperience range: 9 to 13 YearsWhat you should know about us:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are...

  • Cyber Security Advisor

    3 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    Cybersecurity Advisor The Cybersecurity Advisor supports the development of products and systems that are resilient against cyberattack They manage risk and advise R D teams Digital Buildings is looking for a Cybersecurity Advisor to be part of the Global Cybersecurity Chapter What do you get to do in this position Deploy Schneider s SDL Secure...

  • Cyber Security Advisor

    4 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    Cybersecurity Advisor The Cybersecurity Advisor supports the development of products and systems that are resilient against cyberattack They manage risk and advise R D teams Digital Buildings is looking for a Cybersecurity Advisor to be part of the Global Cybersecurity Chapter What do you get to do in this position Deploy Schneider s SDL Secure...