Product Support Advisor

6 days ago

Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Project Role: Product Support Tech Advisor

Experience: 4-7 Years

Job Location: Bangalore

Skills: SQL Server, Hadoop, Spark, Scala

Shift: US/UK Shifts

Job Description Summary

ROLE AND RESPONSIBILITIES

• Perform data analysis and troubleshooting on open incident / issue

• Explore the data and understand if any discrepancy is found

• Document, communicate and analyze data discrepancy.

• Knowledge of operational processes (e.g. ITIL)

• Identify any issue on programming code and provide the technical solution/workaround.

• Effectively articulate findings or results, data trends and able to come up conclusions.

• Create SQL database queries to verify published data requests, retrieve specific data sets and results as needed for validation purposes.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelors Degree in Computer Science/Information Technology/Engineering or equivalent.

• At least a minimum of 3+ years of work experience in related field is required.

• Demonstrates strong problem solving and business analytical skills.

• Demonstrates strong understanding of complex concepts and processes.

• Has initiative to learn and is self-motivated to attend to client needs and resolve concerns with minimal supervision.

• Ability to communicate effectively with various levels of the organization.

• Strong organizational and time management skills are required.

• Proficiency in MS Office applications especially in Excel (perform data quality analysis) is essential.

• Good team player

• Healthcare knowledge would be a plus.

PREFERRED SKILLS

  • SQL programming (Intermediate to advanced): how to write SQL queries must have
  • Hadoop Technology Stack
  • Spark (Scala based) reading and understand the code must have
  • Cloudera and Databricks experience – Nice to have
  • HIVE – Must have
  • Impala – Must have

  • Learning Support Advisor

    1 day ago

    Bengaluru, Karnataka, India Leafkart Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role DescriptionThis is a full-time on-site role for a Learning Support Advisor, located in Bengaluru. The Learning Support Advisor will be responsible for providing exceptional customer support, ensuring customer satisfaction, and offering technical support. They will handle customer inquiries, resolve issues, and communicate effectively with customers to...

  • Product Support Tech Advisor

    21 hours ago

    Bengaluru, Karnataka, India IQVIA Full time

    Product Sppt Tech Advisor 1 Job Overview The ideal candidate will have a strong foundation in SQL, an understanding of client-server architecture, and the ability to work in a client-centric role. This role requires excellent communication skills, flexibility to support clients in US EST time zones, and a desire to continuously learn and grow. ...

  • Product Advisor

    23 hours ago

    Bengaluru, Karnataka, India Savvy Search Full time

    Job Title: Product Advisor Location: Bangalore About the Employer: Join a well-established matchmaking and relationship platform known for its commitment to helping individuals find life partners through innovative tech-driven services and human support.Job Overview: As a Product Advisor, you'll engage directly with potential customers via outbound calls...

  • Product Support Tech Advisor

    6 days ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Project Role: Product Support Tech AdvisorExperience: 2-4 YearsJob Location: BangaloreSkills: SQL query writing, MS SQL Server, Application/Production SupportROLE AND RESPONSIBILITIESStrong knowledge on MS SQLShould have experience working on a support roleStrong debugging skills and excellent communication (Verbal / Written)Good amount of knowledge on PBI,...

  • Learning Support Advisor-EdTech

    1 day ago

    Bengaluru, Karnataka, India Leafkart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Learning Support Advisor in Bengaluru. The Learning Support Advisor will provide technical support, assist with customer inquiries, ensure customer satisfaction, and facilitate communication between customers and technical teams. The role includes addressing and resolving technical issues, providing...

  • Customer Support Advisor

    5 days ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    || International Customer Support Advisor ||"Candidates who are in Bangalore are only preferred for this role"To schedule a Interview connect to - HR Rusha: Job Summary:As an International Customer Support Advisor, you will be responsible for delivering exceptional service and support to customers from various global regions. You will handle inquiries,...

  • Product Lifecycle Advisor

    24 hours ago

    Bengaluru, Karnataka, India ExxonMobil Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title - Product Lifecycle AdvisorDear Candidates,Greetings from ExxonMobilPlease copy and paste the below link into your browser to apply for the position in the company website.Link to apply: Please find below JD,What role you will play in our teamThe Product Lifecycle Management Expert serves as the key operational interface between business,...

  • Advisor, Product Management

    1 day ago

    Bengaluru, Karnataka, India Fiserv Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Location: Pune, Bangalore, NoidaExperience range: 9 to 13 YearsWhat you should know about us:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are...

  • Service Advisor

    3 days ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Service AdvisorThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live,...

  • Service Advisor

    23 hours ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Service AdvisorThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...