International Customer Support Advisor

2 days ago

Bengaluru, Karnataka, India Your Pitchh Full time ₹ 5,40,000 per year

International Voice Process Advisor

Requirements:-

- Excellent Communication in English.

- Freshers and Experienced are welcome to apply

- Immediate joiners only.

Job Description:

As an International Voice Process Associate in the Customer Support domain, you will be responsible for handling customer calls from international clients and providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities:

- Handle inbound queries from customers in a professional and friendly manner.

  • Identify and resolve customer complaints by providing timely solutions.
  • Maintain a high level of customer satisfaction by addressing inquiries promptly.
  • Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
  • Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bommanahalli, Bangalore

- Shifts: Rotational Shift (5 days work /2 days off)

- Salary- Up to 4.5 LPA

- Immediate Joiners Only

Interested Candidates Can Contact ASHIK)

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