Customer Support Advisors

5 days ago

Bengaluru, Karnataka, India Cogenthubcx Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role Title: Advisor

Educational Qualification:

  • Minimum 12th Pass / Diploma / Graduate

Experience Required:

  • Minimum 6 months in a voice or semi-voice process

Key Skills Required

Communication Skills:

  • Excellent spoken and written communication in English and Hindi
  • Proficiency in Kannada (mandatory for local communication)
  • Versant Level 3 proficiency in English (preferred)

Technical & Computer Skills:

  • Basic computer literacy (email, chat tools, CRM software)
  • Typing speed: 30 WPM with 90% accuracy

Customer Service Skills:

  • Active listening and problem-solving ability
  • Customer-centric attitude with empathy and patience
  • Ability to handle complaints and provide effective resolutions
  • Willingness to go the extra mile for customer satisfaction

Additional Information

  • Work Schedule: 6 days a week with rotational shifts and week offs
  • Employment Type: Full-time
  • Immediate joiners preferred

If you have strong communication skills, a passion for helping customers, and can join immediately wed love to have you on our team

Apply Now

Contact Whats app) HR POOJA G

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