Associate site merchandiser

Amazon Fresh is Amazon's hyperlocal basket-grocery business, offering a large selection of fruits & vegetables, grocery & everyday products to customers – delivered within 2 to 4 hours. Officially launched in Nov 2021, Amazon Fresh is available in 100+ cities across the country. Our mission is to be the most loved online grocery service for our customers - offering great savings on high quality products, delivered reliably at customers' convenience.

We are one of the fastest growing Amazon businesses in India, and aim to accelerate this growth trajectory over the next few years.

Amazon fresh is looking for a talented, driven and experienced Associate Site Merchandiser (ASM) for it's Grocery and Consumables business. It is a pivotal role that will contribute to the evolution and success of one of the key priorities of the organization by enhancing the customer journey and helping customers discover products they require. Joining the team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment.

As Associate - Site Merchandiser you will ensure that customer experience and expectations are set and met to a high standard. He or she will execute and schedule content on emails, home pages, category pages, and pages across the site based on the instructions/inputs shared by Marketing manager. Also prepare a report on performance and traffic data to our management teams. He or she will assist in creation of new brand and product stores based on the inputs. This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.

Main responsibilities will include:

• Coordinate with multiple teams to provide thorough and authoritative category creative content
• Owning sections of store merchandising and curations
• Running and analyzing proof of performance reports
• Learning Merchandising tools and widgets
• Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results
• Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions
• Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
• Synthesize and analyze relevant content/traffic metrics.

The Associate - Site Merchandising must be able to think and act both strategically and tactically. The ideal candidate will demonstrate the following:

• Designing and executing online campaigns which improve customer experience
• Strong communication skills; experience in coordinating teams and communicating to Category Managers
• Strong bias for action and ability to prioritize
• Ability to use hard data and metrics to back up feature and customer segment recommendations
• Working independently on key deliverables
• Aptitude for organization, flexibility and producing results in a fast paced environment
• Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly

External job description

Amazon's vision is to enable customers globally to find, discover, and buy anything online.

We are looking for a smart, results-oriented Associate - Site Merchandising to be a part of Amazon Kitchen. The successful candidate will be also be responsible for planning and executing best in class site and email merchandising strategies. This role is based in Bangalore.

Key job responsibilities

Main responsibilities will include:

a) Coordinate with sales teams to finalize inputs on Deals and configure Deals at a monthly/weekly/daily basis depending on the business requirement

b) Owning sections of store merchandising and curation

c) Running and analyzing proof of performance reports

d) Learning Merchandising tools and widgets

e) Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results

f) Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandising team to schedule promotions

g) Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects

h) Synthesize and analyze relevant content/traffic metrics.

• Bachelor's degree or equivalent
• Experience with data analysis and basic Excel skills

• Preferred qualifications

• Masters degree

• -Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations

• Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly

• Atleast 1+ year(s) in designing Customer facing eCommerce stores and managing multiple competing priorities to provide the best outcomes
• Most important leadership principles in this role are: Ownership, Dive Deep, Bias for Action, Insist on highest standards and Deliver Results.

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