Associate Digital Coordinator

1 day ago

Bengaluru, Karnataka, India Victoria's Secret Full time

Description

TITLE: ASSOCIATE DIGITAL MERCHANDISER

DEPARTMENT: BANGALORE DIGITAL TEAM

POSITION SUMMARY: The Associate Merchandiser is responsible for ensuring the Site experience is flawless and works with partner teams in the executing relevant tasks with accuracy and in a timely manner. Review and validate the site regularly and ensure its upkeep and callout/triage anomalies identified. Collaborate with Merchandising team on day-to-day operational strategies and help in its implementation. Provide insights into Category performance and help identify key issues/improvements. The candidate should have a good understanding of Retail Merchandising/Site Management and be able to connect/infer based on information spread across diverse teams/systems.

RESPONSIBILITIES:

  • Product Listing and Management: o Accountable for product setup for launches/floorsets/key events (images, copy, color names, etc.) and ensure it is merchandised and searchable in all equivalent locations cross-site


• Site Validation: o Ensuring an error-free site for better customer experience
• Ticketing: o Monitor tickets in the Merch dashboard & track to closure

  • Visual Merchandising: o Execute daily optimization to the Digital Store (resequencing, broken size scrub, deduping, faceout management, etc.)


• Inventory Monitoring: o Liaise with Planning and Merchants to understand impacts of inventory shifts to floorset, tracking to inventory for offline PPIs
• Support Offers: o Executing end-to-end marketing offers & promotions

  • Reporting: o Pull reporting per requirement
  • A/B & Perz Tests: o Support in test setup
  • Competitive Analysis
  • Cross-Selling and Upselling:

o Support in implementing strategies to encourage customers to explore related products

  • App validation:

o Ensure the app is validated thoroughly for error-free site experience

  • Collaboration:

o Work closely with various teams, including marketing, design, content, and IT, to ensure a cohesive online shopping experience

  • Lead the way in process improvement and streamlining across digital merchandising

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

QUALIFICATIONS:

  • Bachelor's degree
  • 2-4 years overall experience with a minimum of 2 years of experience in Merchandising or Site Management in retail/e-commerce
  • Ability to organize and analyze data in Microsoft Excel. Expertise with mid-level Microsoft Excel preferred.
  • Hands on experience in building reporting visualizations and dashboards with PowerPoint/other presentation tools
  • Excellent verbal and written communication skills
  • Ability to multi-task and work independently and deal with ambiguity
  • Strong analytical and logical skills
  • Strong attention to detail

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