Email and Chat Support

Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 2 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileAt least 1-2 yrs of exp in a chat support role focused on quick resolution.Proficiency in using chat...

An International Chat Process Executive provides real-time, written customer support to global clients via chat & email, resolves inquiries, troubleshoots issues & maintains client satisfaction.Previous customer support experience is often preferred Required Candidate profileExcellent written English communication skills are essential for interacting with...

Job Summary:The Team Leader will oversee and guide a team of chat and email support representatives to deliver exceptional customer service. The ideal candidate is a motivated and proactive leader with excellent communication skills, a knack for problem-solving, and a focus on fostering a positive team environment.Required skills and qualifications:Proven...

Roles and ResponsibilitiesProvide customer support through various channels such as email, chat, and non-voice processes.Handle customer queries and concerns in a timely and professional manner.Work on international BPO projects with exposure to blended process (semi voice) and chat support.Utilize strong communication skills to resolve issues...

Email Support / Service Coordinator requiredHis job profile will be as followsCommercial letter draftingEmail writing and correspondence with clients.Good command over English language is a mustMinimum experience is -2 to 5 years.Retired personnel and English Teachers with good English drafting language can be considJob Types: Full-time, PermanentPay: ₹25,...

Process - Blended & Chat ProcessRoles and Responsibilities:Provide world-class customer support through chat, email, or voice channels for a variety of clients.Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction.Work on multiple processes including back-office operations, backend processing, and CSR...

Roles and ResponsibilitiesPossess strong English typing skills with high accuracy.Handle customer queries via email, chat, and non-voice processes.Provide excellent customer support to resolve issues efficiently.Work on international chat processes for various clients.Execute email processing tasks with attention to detail.Desired Candidate Profile6 months...

Job Title: International Voice & Chat Process Executive (03 yrs)Company: WNS Global ServicesLocation: Viman Nagar PuneExperience: 0 – 3 YearsEducation: Any Graduate, UndergraduateEmployment Type: Full Time, PermanentIndustry: BPO / BPMJob Description:Roles and Responsibilities:Handle international voice and chat processes for global clients.Manage multiple...

Provide remote technical support via phone, email, chat, or remote desktop toolsDiagnose and resolve software, hardware, and network issues across multiple platformsInstall, configure, and maintain client systems, applications, updates remotely