Desktop Testing Lead

7 hours ago

Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Locations : Bangalore/Kochi/Pune/Kolkata

Role Summary: The Desktop Testing Lead will report into the Desktop Deployments Lead, and will oversee the desktop testing team, ensuring the quality and functionality of desktop environments through comprehensive testing of various software packages and policies. This leadership role will focus on SCCM, Intune, and Munki packages, as well as Intune policies, loadsets, Autopilot builds, Nexthink remote action scripts, and Windows Update for Business (WUfB) quality and feature updates. The ideal candidate will possess a strong technical background in desktop management tools and methodologies, along with proven leadership skills to guide and mentor the testing team.

Essential Functions of the Role:

- Lead and manage the desktop testing team, providing guidance, support, and mentorship to team members.

  • Develop and implement testing strategies for SCCM, Intune, and Munki packages to ensure proper deployment and functionality.

  • Oversee the evaluation and validation of Intune policies and loadsets for compliance with organizational standards.

  • Direct the testing and verification of Autopilot builds to ensure seamless user experience and system performance.

  • Manage the execution and assessment of Nexthink remote action scripts for effectiveness and reliability.

  • Monitor and evaluate Windows Update for Business (WUfB) quality and feature updates, ensuring minimal disruption to end-users.

  • Establish and maintain documentation of test cases, results, and defects, providing clear and actionable feedback to development teams.

  • Collaborate with cross-functional teams to identify and resolve issues related to desktop environments.

  • Stay updated on industry trends and best practices in desktop testing and management, and implement improvements as necessary.

  • Conduct Mercury Testing for MST based on test cases and requirements from the team

  • Prepare and delivery test summary reports to requesters and other stakeholders

Knowledge and Skills Requirements:

- Extensive knowledge of SCCM, Intune, and Munki package management.

  • Strong understanding of Windows operating systems and desktop management.

  • Familiarity with Autopilot and its configuration processes.

  • Knowledge of Nexthink and its remote action capabilities.

  • Understanding of Windows Update for Business (WUfB) processes and policies.

  • Excellent analytical and problem-solving skills.

  • Strong attention to detail and commitment to quality.

Education:

- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Experience:

- Minimum of 5 years of experience in desktop testing or a related role, with at least 2 years in a leadership position.

  • Proven experience with SCCM, Intune, and Munki package testing.

  • Familiarity with automation tools and scripting languages is a plus.

Soft Skills:

- Strong communication skills, both verbal and written.

  • Ability to lead and motivate a team in a collaborative environment.

  • Adaptability and willingness to learn new technologies and processes.

  • Strong organizational skills and ability to manage multiple tasks simultaneously.

  • Proactive approach to problem-solving and quality assurance.

Location

Bengaluru

Job Function

IT INFRASTRUCTURE SERVICES

Role

Engineer

Job Id

371663

Desired Skills

Windows | Desktop

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

  • Desktop Tester

    10 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Role Summary: The Desktop Tester will report into the Desktop Testing Lead, and be responsible for ensuring the quality and functionality of desktop environments through rigorous testing of various software packages and policies. This role will focus on SCCM, Intune, and Munki packages, as well as Intune policies,...

  • Desktop Intake

    10 hours ago

    Bengaluru, Karnataka, India NuStar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Primary: Application packaging, PSADT, Powershell Studio, Advance Installer, Powershell Scripting (Advanced)Secondary: Desktop Testing, SCCM, Intune, Loadset applicationConduct comprehensive testing of SCCM, Intune, and Munki packages to ensure proper deployment and functionality.Evaluate and validate Intune policies and loadsets for compliance with...

  • Desktop Packaging Lead

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tata Consultancy Services Full time

    The ideal candidate will report into the Desktop Packaging Lead, and ensure the successful development of software applications across various platforms. This role requires a deep understanding of desktop internals for both Windows and Mac environments, as well as expertise in modern packaging technologies and deployment solutions.Essential Functions of the...

  • Desktop Support

    4 hours ago

    Bengaluru, Karnataka, India Photon Group Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    DescriptionActive Directory Services/Citrix /VMware – L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues Handling the Software...

  • Desktop Engineer

    5 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Position Summary:Enable customer professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want. The Desktop Engineer has a deep end to end understanding of all desktop technologies and understands how...

  • Desktop Packager

    10 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/KolkataRole SummaryThe ideal candidate will report into the Desktop Packaging Lead, and ensure the successful development of software applications across various platforms. This role requires a deep understanding of desktop internals for both Windows and Mac environments, as well as expertise in modern packaging technologies...

  • Desktop Configuration Lead Engineer

    9 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods. Analytical/Decision Making Responsibilities:- Ability to identify potential points of failure, pain...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Dexcom Inc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join our dynamic IT department as a Desktop Support Specialist This senior-level role is crucial in maintaining, troubleshooting, and enhancing our desktop and end-user computing environments. If you're passionate about technology and enjoy solving complex issues, you'll thrive in our collaborative and innovative team.Where you come in:You provide...

  • Desktop Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Dexcom Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

  • SASE Desktop Client Software Developer

    8 hours ago

    Bengaluru, Karnataka, India Netgear Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    NETGEAR is looking for a Desktop Agent Developer to drive the development of our desktop clients (Windows) for a next-generation security platform. In this role, you will design and build secure, performant, and user-friendly desktop applications that enable access to critical cybersecurity features, including Secure Access Service Edge (SASE), VPN, Zero...